All reviews

Rating Breakdown

  • 5
    98% (2,724 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,532)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2025

Ermis was very helpful, very friendly and patient.

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great customer and tech support. Ermis in particular is very helpful and diligent!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Great app and support

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

thankss

Using app

About 23 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

I contacted support to check my store's Google services and consent setup. Ermis handled everything professionally and patiently. They asked the right diagnostic questions, requested the exact Shopify screenshots needed, and walked me through verifying the Google custom pixel permission and Simprosys consent settings. When Simprosys consent was disabled, Ermis stayed engaged while I enabled it and then rechecked the store. Thanks to Ermis’s guidance my store is now correctly configured for Google Consent Mode V2 (Advanced) and confirmed GDPR-compliant, only strictly necessary cookies fire prior to consent. Communication was friendly, clear, and efficient. I appreciated the step-by-step instructions and the final confirmation that everything was working. Would definitely recommend their support and the app, special thanks to Ermis for the excellent help!

Using app

About 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Thanks for sharing your experience! Ensuring your Google services and consent setups are accurate is a top priority for us. It’s great to know that Ermis provided the professional and patient support you needed to get the custom pixels and Simprosys settings sorted. We appreciate your business!

5 / 5 Share

Dec. 10, 2025

Ermis was incredibly helpful and fast in resolving my issue with the Pandectes Compliance app. Excellent support — thank you!

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Ermis and Konstantinos have been very helpful support team members.

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Store

Kwiketo

Using app

Over 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Marios was incredibly helpful and professional. He was extremely reactive and answered all my questions very clearly. He also suggested a few smart optimizations for my setup, which I really appreciated. Thanks to his guidance, my store is now fully compliant and better optimized. Excellent support!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2025

Ermis was very responsive and tried thoroughly to investigate the issue. Even though the source could not be identified, the communication was clear and helpful. Thank you for the support.

Using app

1 day

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Great app, highly recommend!

Using app

1 day

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 9, 2025

Natalie was exceptionally helpful and resolved all my issues quickly and with great professionalism. High‑quality support is rare these days, but Pandactes truly delivers so its EASY 5/5 from me

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Store

Laroll

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Store

FacetsN

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Ermis helped me a lot with setting up my banner. Really happy

Using app

39 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

I had an amazing experience with Pandectes GDPR Compliance. Natalie was super helpful and guided me step by step to make my Shopify store fully GDPR-compliant. Everything works perfectly now, and the support was fast, clear, and professional. Highly recommend!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 8, 2025

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Easy setup and kind and efficient customer service.

Using app

40 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2025

Marios was super helpful to ensure our store is fully compliant!

Using app

About 22 hours

Total reviews

7

Average rating

5.0