All reviews

Rating Breakdown

  • 5
    98% (2,082 ratings)
  • 4
    2% (38 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (5 ratings)
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5 / 5 Share

Aug. 12, 2024

super helpful customer support.

Using app

10 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 12, 2024

Great support!

Using app

19 days

Total reviews

4

Average rating

2.0

5 / 5 Share

Aug. 10, 2024

Great support (from Alex)!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 9, 2024

I was having an issue and Alex was a fantastic help in supporting me. We resolved the issue quickly!

Store

he-shi

Using app

About 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Pandectes is a great app for gdpr + google consent mode v2. Christos from support was super helpful making sure we received all the informations needed and checking the site for compliance. Thank you for your assistance Highly recommend!

Using app

6 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

This box ticks all the boxes and more! Had some issues making sure we were Google Consent Mode V2 compliant, got a quick reply from Christos who really went above and beyond to help us and ensured we are compliant. First class service!!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Great product and especially great support from Christos

Store

Galakto

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 8, 2024

I have been using this Pandectes Cookie App for a while now, and I am absolutely thrilled with the results. It helps me immensely in adhering to GDPR regulations, which is of utmost importance these days. The app is extremely user-friendly and integrates seamlessly into my Shopify store. With its clear and intuitive interface, I was able to customize the cookie banner exactly to my liking and transparently inform my customers about the use of cookies. However, what truly sets this app apart is the outstanding customer support. Whenever I had a question or an issue, the support team was always there to assist me promptly and always found a solution. This exceptional service gives me the confidence that I can rely on the app and that my business is in good hands. I highly recommend this Cookie Banner App to any Shopify store owner looking for a reliable solution for GDPR compliance. Five stars for this great app and the top-notch support!

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Support ist freundlich und schnell. Kann es nur empfehlen.

Using app

29 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

I had an excellent experience with Christos, who provided outstanding support for setting up my Shopify store's banner settings. Christos was knowledgeable, responsive, and very helpful throughout the entire process. He patiently guided me through the recommended changes and provided clear instructions, ensuring everything was set up perfectly. I highly recommend Christos and the application for anyone needing assistance with their Shopify store. Thank you for the fantastic support!

Using app

10 months

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for your wonderful review and for highlighting the exceptional support you received from Christos! We're so pleased to hear that he was able to assist you effectively with your Shopify store's banner settings, providing both knowledgeable guidance and clear instructions. It's fantastic to know that everything was set up to your satisfaction. Your recommendation is greatly appreciated, and we're here to help anytime you need further assistance. Thanks again for choosing our application and for your trust in our team!

5 / 5 Share

Aug. 7, 2024

Easy to use and quick response from the chat. Christos were of a great help making sure our store was compliant.

Store

MACOM

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 7, 2024

Easy to set up and Alex from Support was also very polite and helpful.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 6, 2024

Am Ende hat mich der Support überzeugt! Danke Christos! Das Einzige, was ich zu bemängeln habe, ist, dass externe Skripte erst ab einem Plan von 25 € manuell bzw. automatisch blockiert werden können. Das beutetet, dass das Tool von Pandectes streng genommen erst ab diesem Plan die Möglichkeit bietet DSGVO- bzw. GDPR-konform externe Skripte zu nutzen und prior consent zu blockieren und danach auch wieder freizuschalten. Grundsätzlich nicht schlimm, ich finde aber, dass dies vorab beim Vergleichen der Pläne besser kommuniziert werden kann.

Store

NICAMA

Using app

6 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 6, 2024

Everyone from the customer support team is super reactive (less than 5 min) and guides you step by step through the process. Quick and easy set-up!

Using app

About 2 months

Total reviews

3

Average rating

3.7

5 / 5 Share

Aug. 5, 2024

Konstantinos from support was very helpful and patient with me :) He made sure that my shop is compliant with GDPR after i installed the app and made the settings on my own (for example i had a Yotpo tracker that was not blocked and he helped me block it). 5/5 For sure to i will keep the app for consent, very good all around

Store

Boemo

Using app

10 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

I have been using this app for the past few months, and it has truly transformed my Shopify store experience and the customer support team is phenomenal. They are responsive, knowledgeable, and always willing to go the extra mile to resolve any issues. I’ve contacted them a few times with questions, and each time, they’ve provided thorough and helpful responses within hours. Especially Big thanks to Christos for helping me with my store configuration.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 5, 2024

For now, I set up all and it was soooo easy. Connect with all Google services (plus plan) in one click. Christios was super-helpful.

Store

Covereo

Using app

About 1 hour

Total reviews

4

Average rating

4.8