Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,506
chart
#129
All reviews
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Aug. 20, 2025
The app has many features, and the staff's support is always helpful, quick, and useful. Highly recommended.
Aug. 20, 2025
Lousy App and Extremely unhelpful support. Last year, when I installed the App, they got partner access to my store and integrated a numbers of tags which were connected through Google App on Shopify. I have long had conflicting issues of duplicating tracking of Ads converstion. When I have found out this App is creating the issue, the App provider did not help . the write very long story and I have difficulty to get substance out of it. They created the mess by accessing to my store, they could solve by accessing again. Probably they do not have competence to help. I do norecommend others to use the App
We are very sorry to hear about your experience. Based on our records and the past conversations we had with you, our team did provide detailed guidance and all the necessary information to help address your concerns. The tracking issues you described appeared after updates and migrations of tags in the Google Sales Channel on August 18, based on your messages, and were not related to changes made by our app. In fact, we have not had access to your store or made any modifications since 2024, when we assisted you with a custom pixel configuration regarding GA4. That support was outside the scope of our app’s core functionality, but we provided it to be helpful. We also ensure that we inform and obtain confirmation from merchants whenever any changes are requested, to remain transparent and responsible. We regret that our assistance did not meet your expectations, and we are always open to working with merchants to ensure they get the best value from our app. Pandectes Support
Aug. 19, 2025
Natalie was a great help. She was able to assist me quickly and even gave me a tip to improve the cookie banner. Many thanks, Natalie!
Aug. 19, 2025
"Pandectes is an excellent tool to manage GDPR compliance in a simple and effective way. I want to highlight Ermis’s support: fast, clear, and very efficient. My questions were solved within minutes, giving me peace of mind knowing that I’m fully compliant. Both the app and the team are highly recommended!"
Aug. 14, 2025
Support is always fantastic! Thanks for the extra info re defer script today Ermis! Really great app. Very Kowledgeable chat support.
Aug. 14, 2025
Good services! Helps me with, Apps setup, Google consent mode and GDPR compliance. (Konstantinos)
Aug. 13, 2025
Quick and personal support. A great tool that includes Cookies in your shop.
Aug. 13, 2025
Great support — Natalie has been lovely, she reviewed all my settings and answered all my questions.
Aug. 11, 2025
Super Support, Konstantinos hat schnell geholfen und die Einbindung geprüft. Danke!
Aug. 11, 2025
Konstantinos war extrem freundlich und professionell. Er hat sich Zeit für mein Anliegen genommen und es schnell und gut gelöst. Sehr starker Support.
Aug. 8, 2025
Special thanks to Konstantinos who was very patient and thorough assisting us with our Compliance!
Aug. 8, 2025
Great app – does exactly what it should. Ermis from the support team helped me super quickly to check whether my store is GDPR compliant. Really appreciated the fast and friendly help!
Aug. 7, 2025
Aug. 7, 2025
Très bien et simple d'utilisation ! En plus, Ermis a été de très bons conseils quand j'ai eu besoin d'aide.
Aug. 7, 2025
Ermis fue simplemente excepcional. Me ayudó a configurar Pandectes con una paciencia infinita y una amabilidad que se agradece muchísimo cuando estás atascado con detalles técnicos. Explicó todo paso a paso, sin prisas y con total claridad. Da gusto encontrar soporte así: humano, atento y realmente útil. ¡Gracias de verdad!