Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,122
chart
#127
All reviews
Rating Breakdown
Feb. 15, 2023
Really good customer care. Christos was super helpful and patient with me! He guided me through all steps to configure the custom preferences popup and declaration page.
Jan. 12, 2023
The support addressed a few issues I was having with non EUR customers being prompted with a cookie banner. I'm waiting for a separate feature to allow an "OPT OUT" rule for California customers since their cookie policies are the opposite.
We are really sorry for the trouble and we appreciate you bringing this issue to our attention. The issue you mentioned is related either to the accuracy of the geolocation service of the app or due to the app settings during the setup process because the number of consents from the US is still low. In any case, we are already looking at it further and we will come back to you with our findings. Again thank you because your feedback is extremely valuable. Nikos
Dec. 19, 2022
The app works well and support is friendly and responsive (Thanks, Christos). I would love to see more detailed documentation for developers that makes it a little clearer what is actually happening in the code.
We're glad you like our app and our support!!! Thank you very much for your review 🙏🙏. We will do more on what you described and we want to let you know that reviews like yours are helping us improve our app and the support we offer. So we thank you for that 🙌. Finally, we have replied to you if you can give us more feedback on the detailed documentation :) Christos
Dec. 6, 2022
Pretty decent app that saved me time. Support was helpful in solving a problem with a broken image, and they recommended leaving a review, so here I am. Christos was especially helpful. Thank you so much!
Oct. 17, 2022
Je trouve que le service est impeccable. On m'avait donné un coup de main pour résoudre un petit problème.
Sept. 5, 2022
The paid version of the app is very good, the free version is a bit limiting. Since it is not the cheapest, 1 take away one star. Customer support from Nikos was great!
Sept. 5, 2022
Helpful to avoid violating GDPR rules I'd like to recommend this APP for you who need to expand its business to EU area
April 15, 2022
Sadly this app is not completely compliant with EU regulatories. You cannot reach the imprint directly from the cookie banner, there should be a second link besides to the privacy policy. But the look of the app and the cookie banner on the website is awesome. And you can suppress specific tracking scripts.
Thank you for your review. We want to let you know that reviews, like yours, help us get improved and make our application more powerful. The imprint link option is something that we have already on our list and will provide in our next release. You are still compliant if you just have the imprint link somewhere visible in your store, even on your menu on the footer. So at the moment, you can include it on your privacy page as a link at the top of the page or just on your menus. Thank you again and I wish you the best. Nikos
April 4, 2022
guter Service.. er ist direkt da für dich. 4 sterne, weil es keine total simple Lösung für mein Problem gab. :)
Feb. 14, 2022
Sto usando questa app che mi ha subito aiutato per quanto riguarda i pop up previsti per la messa a norma dal GDPR, (così importante ai giorni d'oggi) e merita di essere presa in considerazione. la consiglio! Se ci fosse anche la possibilità di essere tradotta in italiano per velocizzare la comprensione sarebbe il top.
Ciao, siamo felici di informarti che ora stiamo supportando la tua lingua nella nostra app. Ora puoi utilizzare l'app nella tua lingua madre offrendoti la migliore esperienza. Spero che vi piaccia!
Jan. 21, 2021
Nepolohoe prilozhenie, no ya poka ne ponimayu, nahrena ono nuzhno. Ono zakrivaet nizhnyuyu chast stranizi.
June 21, 2020
I've only had the app for a few days but so far it seems great. The banner is user friendly and quite easy to set up. Had some minor problems at first with cookie classification (one of the necessary cookies was in the wrong category by default), but quickly received reply to my questions from support.
May 25, 2020
Just installed the app. looks to be ok and good support provided. Its actually serve the purpose. Will provide the review once experienced.
Hi Arvensaa, thank you so much for taking the time to give such a brilliant review! We are always here for you, so if there is anything our team can ever help you out with, please don't hesitate to reach out to us. Our email is: [email protected] Wishing you every success! All the best, Nikos
May 15, 2020
Good app, easy to install and various option settings. I wait to see the statitics and how my customers will react to it
Hi Woopsy House, thank you so much for giving us this great review. We really do appreciate it and it means so much to us knowing you are seeing first hand the benefit of using our application about GDPR. Naturally if there is anything we can ever help you out with, please don't hesitate to reach out to us. Our email is: [email protected] Wishing you continued success! All the best, Nikos
May 12, 2020
Very good love it I used it to be able to use gdpr and it worked very very well, I would highly recommend
April 28, 2020
Buona,si potrebbe migliorare con la traduzione in italiano,il banner scompare dopo il primo consenso,credo sia normale.
April 26, 2020
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Dec. 17, 2019
Making life easier would recommend It makes life easier, download it now . Easy to install and thank