All reviews

Rating Breakdown

  • 5
    98% (2,712 ratings)
  • 4
    1% (32 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,524)
Review RSS Feed Review RSS Feed

5 / 5 Share

Oct. 22, 2025

Hervorragender Support – schnell, freundlich und unglaublich kompetent! Ich arbeite seit vielen Jahren mit verschiedensten Shopify-Apps, aber der Support von Pandectes gehört wirklich zur absoluten Spitzenklasse. Die Reaktionszeiten sind beeindruckend kurz, die Antworten immer klar, freundlich und lösungsorientiert – und selbst bei Detailfragen rund um Layout, CSS oder Design-Anpassungen wird sofort geholfen. In meinem Fall ging es um ein sehr individuelles Banner-Design mit dezenten Text-Links, geänderter Button-Reihenfolge und besonderen Hover-Effekten. Das Team hat alles geduldig begleitet, jedes Detail verstanden und schnell umgesetzt. Man merkt sofort: Hier arbeiten Menschen, die ihr Produkt lieben, verstehen und mitdenken. Wer Wert auf DSGVO-Konformität, professionelles Design und echten Kundenservice legt, ist bei Pandectes genau richtig. Ein großes Kompliment – so wünscht man sich Support! Vielen Dank an das gesamte Team. — Thorsten

Store

berna

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

great customer support would recommend

Using app

11 days

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 20, 2025

Super easy to use, Ermis was super helpful!

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

The app is good, especially the support team, which helped me a lot in making the banner compliant with Google Consent. I can definitely recommend the app!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Had a great onboarding experience with this app and the performance of the website improved immediately

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Natalie a était incroyable !!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great Cookie Consent App! I also would like to thank Konstantinos for his excellent support!

Using app

3 months

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Store

SunGrid

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Natalie was very helpful in the chat when I couldn't find the settings I was looking for.

Store

ABURY

Using app

Almost 7 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

great service

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

fast and precise answers, really helpful

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Natalie helped again setting up our EU store and making sure it was compliant! Great service

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Natalie provided excellent advice.

Using app

Over 6 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

Excellent interface with lots of tools/option to meet your requirements. Assistance is always available if needed with live chat functionality within the app on Shopify, Natalie is always supremely helpful and knowledgeable.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 16, 2025

We activated this plugin for 4 shopify stores. It is amazing. The price for Premium Plan is really competitive and the support in integration is outstanding. Natalie helped us a lot during the integration process and now our store is compliant with EU GDPR. Highly suggested.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Ermis was very helpful in my onboarding and the app has worked quite well with my Shopify store after the first day. Simple to set-up, easy to get going, and responsive support. We will see more within a few weeks how the app is performing.

Using app

About 1 hour

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Very quick and easy to install thanks to Ermis, the very helpful customer service expert I went through the set up with. We were using another provider for our consent and gdpr complaince and the platform was so much harder to use. Highly recommend Pandectes

Store

CafePod

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 15, 2025

Alles gut, so wie es sein soll und sehr zufrieden. Der Supporter Ermis ist super nett und schnell!

Using app

2 days

Total reviews

1

Average rating

5.0