All reviews

Rating Breakdown

  • 5
    98% (2,712 ratings)
  • 4
    1% (32 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,524)
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2 / 5 Share

Oct. 2, 2025

Using app

7 months

Total reviews

1

Average rating

2.0

5 / 5 Share

Oct. 2, 2025

Natalie helped me successfully debug and resolve a very technical problem. Excellent and friendly service

Store

Emello

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 2, 2025

If you need help , you get an excellent help by the customer support ! And the app works properly !

Store

Mein Shop

Using app

7 months

5 / 5 Share

Oct. 1, 2025

Ermis is a great support employee.

Using app

8 days

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 1, 2025

Works well, lots of useful information and the support is excellent. There's a lot you can do to customise the banner without it being confusing. It's worth paying a few quid a month for to get the extra peace of mind from having check ups when you make changes to your site. I've got quite a bit of experience in dealing with privacy and compliance and this app makes it as simple and easy as possible. I've installed it on a few sites.

Using app

Over 3 years

Total reviews

7

Average rating

4.9

Developer Reply

Thank you so much for your thoughtful review! We’re really glad to hear you’re finding the app useful and easy to work with, especially from someone with experience in privacy and compliance. It’s great to know the banner customization and ongoing check-ups are giving you extra peace of mind. We truly appreciate your continued support and trust across your sites!

5 / 5 Share

Feb. 17, 2026

Extremely helpful support. Konstantinos is a nice person.

Using app

Almost 6 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Very good app, Ermis was great in making sure we were total compliant with everything and guided me through it all quickly and easily. Saved us a ton of time and we know we're best set now.

Store

Premier

Using app

About 5 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 30, 2025

Sehr einfache Handhabung und super intuitiv! Das Support-Team ist mega freundlich und extrem hilfsbereit – gerade beim Setup und bei Rückfragen bekommt man sofort Unterstützung. Absolut empfehlenswert!

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

User friendly app, amazing customer service. Super recommended!

Using app

29 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Konstantinos did a wonderful job checking my GDPR compliance for me - thanks!

Using app

12 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

Excellent - both in capabilities & customer support. We use this app across several business accounts. As always, when I recently reached out to support (Natalie on this occasion), all my queries got promptly answered, issues resolved and even some very sensible suggestions for optimisation. I cant fault them!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

Sept. 29, 2025

very good support.

Using app

4 months

Total reviews

6

Average rating

4.7

5 / 5 Share

Sept. 26, 2025

Great support team! Everything was explained clearly, and the setup process was smooth and fast. Really impressed with how easy it was to get everything configured. Highly recommend!

Store

Luumii

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Fantastic support from Natalie!

Using app

24 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

31 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Schnelle und zuverlässige Hilfe.

Using app

23 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Excellent service, easy to use and meets all our needs. Natalie is a very helpful support representative.

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Very helpful staff and their banner works well.

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

Easy to setup, very friendly and helpful support

Using app

About 16 hours

Total reviews

11

Average rating

3.5