All reviews

Rating Breakdown

  • 5
    98% (2,830 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (10 ratings)

Reviews with Text

  • 91% (2,625)
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5 / 5 Share

Oct. 23, 2025

Natalie helped me a lot – she was not only patient, but also incredibly clear and supportive throughout the onboarding-process. I really appreciated her guidance.

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

I’d like to give a big thank you to Natalie from the support team! She provided outstanding assistance — reviewed my settings in detail, guided me through all the necessary adjustments, and shared valuable tips to further optimize the configuration. It’s rare to experience such competent, friendly, and solution-oriented support. Great service all around – highly recommended!

Using app

About 1 month

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

She was very nice, I'm a beginner and she really helps me!

Using app

43 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 23, 2025

Support hat mir sehr weitergeholfen, die App an sich macht alles was es machen muss. Das Styling funktioniert auch ganz easy. Kann ich nur weiterempfehlen.

Store

Lovenja

Using app

8 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Ermis was professional and decisive. He helps me with all the doubts to implement the banner in my website. He also gave me tips for its better running. Thanks a lot.

Using app

43 minutes

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

great support from Ermis!

Store

Sipit

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2025

Amazing, Konstantinos helped so much. I needed help setting up my GTM into Pandectes and he took the time to actually walk me through everything. I originally contacted him for compliance checkup and he helped with this on top without hesitation. He followed up with, encouraged me, and never stopped troubleshooting. He even offered to help me tweak my GTM container settings, and did! So impressed. I never get help like this from support. Konstantinos is my guy!

Using app

About 1 month

Total reviews

11

Average rating

4.3

5 / 5 Share

Oct. 22, 2025

Ermis helped me today to make sure I was compliant and offered some quick advice easy changes to make the experience better for customers. The help was efficient and friendly. No upselling - just help. I really appreciate that!

Using app

Over 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Great support from "Ermis" and great app in general

Store

Aesthry

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

It was easy to install. I don't have so much experience with this app but the impression is pretty awesome. GCM V2 runs smoothly. Support was extremely fast and very helpful. Talk to Ermis and you'll be problem-free.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Hervorragender Support – schnell, freundlich und unglaublich kompetent! Ich arbeite seit vielen Jahren mit verschiedensten Shopify-Apps, aber der Support von Pandectes gehört wirklich zur absoluten Spitzenklasse. Die Reaktionszeiten sind beeindruckend kurz, die Antworten immer klar, freundlich und lösungsorientiert – und selbst bei Detailfragen rund um Layout, CSS oder Design-Anpassungen wird sofort geholfen. In meinem Fall ging es um ein sehr individuelles Banner-Design mit dezenten Text-Links, geänderter Button-Reihenfolge und besonderen Hover-Effekten. Das Team hat alles geduldig begleitet, jedes Detail verstanden und schnell umgesetzt. Man merkt sofort: Hier arbeiten Menschen, die ihr Produkt lieben, verstehen und mitdenken. Wer Wert auf DSGVO-Konformität, professionelles Design und echten Kundenservice legt, ist bei Pandectes genau richtig. Ein großes Kompliment – so wünscht man sich Support! Vielen Dank an das gesamte Team. — Thorsten

Store

berna

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 22, 2025

great customer support would recommend

Using app

11 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 20, 2025

Super easy to use, Ermis was super helpful!

Using app

About 2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Had a great onboarding experience with this app and the performance of the website improved immediately

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Natalie a était incroyable !!!

Using app

About 4 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 20, 2025

Great Cookie Consent App! I also would like to thank Konstantinos for his excellent support!

Using app

3 months

Total reviews

24

Average rating

5.0

5 / 5 Share

Oct. 18, 2025

Store

SunGrid

Using app

26 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 17, 2025

Natalie was very helpful in the chat when I couldn't find the settings I was looking for.

Store

ABURY

Using app

Almost 7 years

Total reviews

1

Average rating

5.0