All reviews

Rating Breakdown

  • 5
    98% (2,712 ratings)
  • 4
    1% (32 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,524)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 27, 2025

Excellent support, took us through setting it all up step-by-step!

Using app

About 4 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Support from Natalie was first class!

Using app

2 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 27, 2025

Best CMP ever

Using app

About 1 year

Total reviews

11

Average rating

4.6

5 / 5 Share

Aug. 27, 2025

support team was extremely helpful - they thoroughly checked all store tags and implementation. My store is now fully Google Consent Mode V2 Advanced compliant and also GDPR-compliant.

Store

Urma.dk

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 26, 2025

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

good app

Store

ARAVISA

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 25, 2025

Response rate is extremely fast, to my delight! Natalie helped to quickly resolve the issues that I faced - not stemming from Pandectes but from other sources - very fast, and shared useful knowledge while at it. So I did not only get help but gained valuable knowledge. Thank you!

Using app

20 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

App läuft bisher reibungslos und Support erschein bisher hilfreich.

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2025

staff really helpful

Store

Daría

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2025

Nice and Fast Support

Using app

10 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

perfect

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2025

The app has many features, and the staff's support is always helpful, quick, and useful. Highly recommended.

Using app

7 days

Total reviews

1

Average rating

5.0

1 / 5 Share

Aug. 20, 2025

Lousy App and Extremely unhelpful support. Last year, when I installed the App, they got partner access to my store and integrated a numbers of tags which were connected through Google App on Shopify. I have long had conflicting issues of duplicating tracking of Ads converstion. When I have found out this App is creating the issue, the App provider did not help . the write very long story and I have difficulty to get substance out of it. They created the mess by accessing to my store, they could solve by accessing again. Probably they do not have competence to help. I do norecommend others to use the App

Using app

Over 1 year

Total reviews

8

Average rating

3.0

Developer Reply

We are very sorry to hear about your experience. Based on our records and the past conversations we had with you, our team did provide detailed guidance and all the necessary information to help address your concerns. The tracking issues you described appeared after updates and migrations of tags in the Google Sales Channel on August 18, based on your messages, and were not related to changes made by our app. In fact, we have not had access to your store or made any modifications since 2024, when we assisted you with a custom pixel configuration regarding GA4. That support was outside the scope of our app’s core functionality, but we provided it to be helpful. We also ensure that we inform and obtain confirmation from merchants whenever any changes are requested, to remain transparent and responsible. We regret that our assistance did not meet your expectations, and we are always open to working with merchants to ensure they get the best value from our app. Pandectes Support

5 / 5 Share

Aug. 19, 2025

This app has helped me solve all our gdpr issues! Konstontinos was super helpful and walked me through everything.

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Natalie was a great help. She was able to assist me quickly and even gave me a tip to improve the cookie banner. Many thanks, Natalie!

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

muy buena atención

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

"Pandectes is an excellent tool to manage GDPR compliance in a simple and effective way. I want to highlight Ermis’s support: fast, clear, and very efficient. My questions were solved within minutes, giving me peace of mind knowing that I’m fully compliant. Both the app and the team are highly recommended!"

Store

LaGa

Using app

About 2 months

Total reviews

4

Average rating

4.8

5 / 5 Share

Aug. 14, 2025

Support is always fantastic! Thanks for the extra info re defer script today Ermis! Really great app. Very Kowledgeable chat support.

Using app

4 months

Total reviews

1

Average rating

5.0