All reviews

Rating Breakdown

  • 5
    99% (2,509 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 92% (2,340)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 6, 2025

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2025

Mega Support! Und tolle Tipps nebenbei gibt es auch noch!

Store

CHACHOU

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Ermis was a great help with data protection. He was friendly, patient, and explained everything clearly. I felt well supported and am grateful for his assistance.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

The customer service is amazing. Ermis helped identify my issue and suggested both paid and unpaid solutions. He then talked me through the set up to ensure maximum acceptance of cookies. I couldn't have done it myself and really appreciated his patient and understanding support. I feel much better now knowing that a human who knows what they are doing has told me my store is compliant.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Konstantinos was very helpful and answered all my questions easily. He truly knows what he is doing and made the experience seamless. It really was super simple to become GDPR compliant. Thank you for the help!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

I really enjoyd the help we got. She had very helpfull and had a positive attitude. :)

Store

Robito

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Great support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

quick, very supportive and helpful. Really appreciate the guidance.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

Awesome support, they helped me with styling, translations and everything I didn't figure out myself. Konstantinos really went above and beyond to make sure that I was satisfied with the end result! Thanks again!

Using app

26 days

Total reviews

3

Average rating

5.0

5 / 5 Share

April 30, 2025

Konstantinos was great! Thank's for the help. Best V2 consent mode app.

Using app

11 minutes

Total reviews

2

Average rating

5.0

5 / 5 Share

June 3, 2025

Natalie - ALWAYS helpful - Superb Service - Also Big shout out to Konstantinos - Excellent- Very helpful, very informative, professional and patient. Explained and guided superbly. Great guy. Guided me seamlessly through the install of Pandectes, and helping me during life-cycle with queries and changes i need. 10/10

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

April 29, 2025

Always happy with their support team! I wish all shopify app support teams are like Pandectes! great work!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2025

Very helpful support service

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

Ermis helped me with the banner design. He was kind and fast! Thanks again!

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

The support team are exceptional. The app has made life a lot easier for us. We use it across 2 Shopify stores

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2025

Toller Service! Es wird einem umgehend geholfen. 5/5

Using app

23 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Fantastic app and even better support! The platform is smooth, reliable, and packed with features that actually work. I had a setup question, and Ermis not only resolved it quickly but also shared a ton of helpful tips to get the most out of the app. Super responsive, knowledgeable, and genuinely supportive. Huge thanks to Ermis for going above and beyond, highly recommended!

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

April 25, 2025

Absolutely incredible experience! The app itself is super intuitive, easy to use, and delivers exactly what it promises. I ran into a small issue setting things up, but Ermis from the support team was phenomenal, quick to respond, extremely knowledgeable, and genuinely committed to helping me get everything running smoothly. You can tell they truly care about their users. Big thanks to Ermis and the entire team for making the process so easy and stress-free. Highly recommend!

Store

HALIPAX

Using app

About 1 year

Total reviews

16

Average rating

5.0

Developer Reply

Thank you so much for the fantastic review! We're thrilled to hear that the app met your expectations and that Ermis was able to provide the support you needed. 🙏 Your kind words mean a lot to our team, we’re here to make compliance simple and stress-free. Thanks again for your recommendation! The Pandectes Team

5 / 5 Share

April 25, 2025

Not sure how much this App is really still needed with the new native privacy features but the support guy Ermis was super nice and helped me with an edge case for Switzerland.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 25, 2025

Great customer support by Natalie, I had a question which she answered promptly and she supported me further by giving me a tip how to get more cookie acceptances. Thanks!

Using app

12 months

Total reviews

8

Average rating

4.5