All reviews

Rating Breakdown

  • 5
    98% (2,627 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (6 ratings)

Reviews with Text

  • 92% (2,443)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 14, 2025

Natalie was really professional and kind, she supported me with patience in the configuration helping me until I solved it. excellent service

Store

Filó

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2025

Support (Konstantinos) war excellent! He helped me on the stop to properly deinstall my old GDPR App (which interfered with Pandectes) and additionally set up all the settings for my needs AND added some CSS Styling for me. So far, setup support was great, I'll update this review once I can say that it works accuartly. Update: App works perfectly with Google Consent Mode and Support (Konstantinos + Natalie) were great and helped me all day to fix the issues we had! Thanks!

Using app

2 days

Total reviews

4

Average rating

4.8

5 / 5 Share

May 12, 2025

amazing customer support

Using app

About 1 hour

Total reviews

13

Average rating

5.0

5 / 5 Share

May 12, 2025

Great service and support team, expertise and technology

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

June 17, 2025

The app is easy to install and configure. I had some trouble with the styling, but the support from Konstantinos was excellent. They provide me with some customs CSS code right away and then everything was perfect!

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Today I had a serious technical problem on the site. Natalie had the patience to help me step by step and finally we solved the problem. Thank you very much.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

May 9, 2025

Fantastic app and even better support! The Pantectes team was incredibly helpful and quick to respond to our questions. Highly recommend!

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2025

Really really good service and customer service was great, thank you very much Ermis for your help!!

Using app

About 1 hour

Total reviews

2

Average rating

5.0

5 / 5 Share

May 8, 2025

Very good experience. Especially with the support team. Highly recommend it.

Store

CANNABY

Using app

About 1 hour

Total reviews

3

Average rating

4.7

5 / 5 Share

May 8, 2025

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

May 8, 2025

The GDPR compliance and Google consent mode V2 were a bit overwhelming at first. But the instruction videos and the support team helped me set everything up correctly. Especially the final check, together with Konstantinos, the support assistant, gave me the confidence that I don't have to look at this again.

Store

Wolk

Using app

About 1 year

Total reviews

2

Average rating

4.5

5 / 5 Share

May 6, 2025

Ermis was amazing in setting up consent mode v2. Great app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

Using app

About 22 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

May 6, 2025

Mega Support! Und tolle Tipps nebenbei gibt es auch noch!

Store

CHACHOU

Using app

About 2 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

May 6, 2025

Ermis was a great help with data protection. He was friendly, patient, and explained everything clearly. I felt well supported and am grateful for his assistance.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

May 6, 2025

The customer service is amazing. Ermis helped identify my issue and suggested both paid and unpaid solutions. He then talked me through the set up to ensure maximum acceptance of cookies. I couldn't have done it myself and really appreciated his patient and understanding support. I feel much better now knowing that a human who knows what they are doing has told me my store is compliant.

Using app

4 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Konstantinos was very helpful and answered all my questions easily. He truly knows what he is doing and made the experience seamless. It really was super simple to become GDPR compliant. Thank you for the help!

Using app

29 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

I really enjoyd the help we got. She had very helpfull and had a positive attitude. :)

Store

Robito

Using app

About 8 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 5, 2025

Great support!

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2025

quick, very supportive and helpful. Really appreciate the guidance.

Using app

About 2 hours

Total reviews

3

Average rating

5.0