All reviews

Rating Breakdown

  • 5
    99% (2,510 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (5 ratings)

Reviews with Text

  • 92% (2,339)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 10, 2025

1a Kundensupport, alles bestens!

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

Sehr gute App und sehr guter Service. Vielen Dank!

Using app

6 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2025

great support, quick and kind

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

such a fast and advanced costumer service - i love it!

Using app

Over 2 years

Total reviews

6

Average rating

4.5

5 / 5 Share

Feb. 7, 2025

very helpful.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 7, 2025

Amazing support team! Provided clear, helpful answers to all my questions.

Store

Veger

Using app

About 6 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

So simple to launch, really helpful support, and no dev skills needed - just as advertised!

Store

Ogee

Using app

5 days

Total reviews

8

Average rating

4.5

5 / 5 Share

Feb. 5, 2025

I have been using this app for a number of years (probably nearly 5 years since I opened my website). I haven't had any issues over this time and the banner has been serving it's purpose. I haven't checked on the settings in this time and something in Shopify suggested I check it and update some settings. After navigating through the steps, I found that the app itself needed updating and it asked me if I would like to "check for compliance". I clicked this and it passed me through to a real person ("Alex"). He was extremely helpful and guided me through the one step that I was missing and two extra steps to improve the customer experience overall. I also have an issue relating to Shopify stats which turn out could be linked and was given a lot of advice to try and test along with a link with extra help once I have had a chance to watch and see if any of the stats change from the changes I have made today in the settings. I am only on the free plan currently and would recommend wholeheartedly as I felt like Alex had the time to support and help me regardless. I have had a look at the plus versions as a result and it is something I will consider going forwards should my business need the extra features. Thank you again Alex for going the extra mile!

Using app

Over 4 years

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your kind words and for being a loyal user of our app for nearly 5 years! 🎉 We're thrilled to hear that Alex was able to assist you and provide valuable guidance to improve your setup. Your feedback truly means a lot to us, and we're always here to help, no matter the plan you're on. If you ever need anything else, don’t hesitate to reach out! 🚀

5 / 5 Share

Feb. 5, 2025

Very easy to use and customize, worked flawlessly. Support is also excellent and readily available.

Store

Zee.Dog

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

everything works as it should. support responds very quickly.

Using app

About 1 year

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 5, 2025

really good support. everything works fine

Store

Sunik

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Powerful app with great support. Support reacts quickly via LiveChat and solved all my problems or actually questions easily. Big recommendation!

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

Wir haben die App kürzlich eingeführt und waren anfangs von den vielen Möglichkeiten begeistert, aber auch etwas überfordert. Doch der Support hat uns wirklich beeindruckt! Jede Frage wurde schnell, kompetent und freundlich beantwortet. Man merkt sofort, dass hier Profis am Werk sind, die sich wirklich für ihre Kunden engagieren. So einen herausragenden Support findet man selten – absolute Empfehlung!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

easy to configure, good support

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2025

So far I can recommend the app. Support is easy to reach via the chat. Konstantinos was really helpful with my questions.

Store

MYOKI

Using app

About 2 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 4, 2025

great app, great support

Using app

18 days

Total reviews

2

Average rating

4.5

5 / 5 Share

Feb. 3, 2025

bislang klappt alles reibungslos, der support ist super und ich bin zufrieden.

Using app

About 3 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 1, 2025

Store

Fiteg²

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 31, 2025

Constantinos helps a lot. tks.

Store

Vizeres

Using app

36 minutes

Total reviews

2

Average rating

5.0