Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,551
chart
#75
All reviews
Nov. 24, 2024
WAY to big on mobile, takes up all the space
We apologize for the issues you experienced with the banner size on mobile. We strive to provide timely support, and even though your message came in over the weekend, we responded within a few hours the same day to assist you. We also followed up with additional information the next day. We're committed to helping our clients and regret that your review did not reflect our efforts. Please let us know if there's anything else we can do to improve your experience.
Nov. 22, 2024
Very helpful and supportive customer service. Quick communication. We use Elevar for tracking, which caused issues with Google Consent V2 compliance. Pandectes support identified the problem and assisted us in resolving it through communication.
Nov. 21, 2024
Nov. 21, 2024
Great support with fast responses and helpful information! Thanks Konstantinos!
Nov. 20, 2024
Alex on the support chat was awesome. First I needed some basic help and then he offered to help me even with the design and all. So I really do appreciate that and recommend you getting in touch with the support if you need any help, they're actually very nice to you and helpful :)
Thank you so much for your kind words! We're thrilled to hear that Alex was able to provide the support you needed, and even went above and beyond to help with your design. Our team is always here to assist, and we truly appreciate your recommendation. Please feel free to reach out anytime you need further help!
Nov. 20, 2024
The service has been great and the setup videos are thorough. I did some troubleshooting with support and they were great at deducing what the issue was and we solved the problems. It had to do more with how we have things set as a company in GTM than with how the app works. Great job.
Nov. 20, 2024
Konstantinos è stato molto veloce a rispondere e chiaro per installare correttamente tutto!
Nov. 20, 2024
I received very good and quick help so that my shop is now GDPR compliant. Many thanks to Natalie for her patience and excellent work.
Nov. 19, 2024
Customer care is super responsive. Easy to install and customize. 100% recommended