Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,551
chart
#75
All reviews
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Oct. 22, 2024
Ich bin gerade dabei die App einzurichten und hatte ein paar Fragen. Der Kundensupport war sofort im Chat verfügbar und hat unglaublich freundlich, schnell und professionell alle meine Fragen beantwortet und mir obendrein einen Check für die gesamte Webseite angeboten, ob alles geschützt ist. Daumen hoch!
Oct. 22, 2024
Christos from the customer service walked us all the way to ensure we're compliant, what an outstanding customer service! Tnx guys! Keep it up
March 11, 2025
Works very good, support is very responsible.
Thank you, RamenHeaven, for sharing your experience. We always strive to provide the best possible support and take all reports seriously. We'd like to clarify that our integration with the Pixel API is designed to utilize the consent event as intended by the platform. Any custom implementations built on top of that are beyond our responsibility and can sometimes lead to unexpected behavior. We did our best to assist you, including following up multiple times for specific information needed to reproduce the issue. Unfortunately, without that information, we were unable to proceed further. We remain available and committed to helping all our merchants and ensuring their needs are met in a professional manner. We hope this clarifies the situation, and we're always here to support our users.
Oct. 17, 2024
great customer support Alex was verry helpfull and really help me out with multiple problems thank you Alex and the whole team
Oct. 17, 2024
I needed some help with getting my site GDPR compliant and I came across this app thought I try it out but was having some issues. But Natalie from the support team has really helped me out and she has even given me some helpful tips. Really appreciate that as my issue was resolved in seconds. Thank you Natalie!
Oct. 17, 2024
Super einfaches handling, schnell eingerichtet, macht was es soll, top Kundenservice (@Natalie :))
Oct. 17, 2024
The app is easy to understand, set up and navigate. I don´t need to be an expert to use it. Also the support team, especially Konstantinos, are a great help. He was fast, easy to understand, patient and helped me to make the required changes. Would totally recommend!
Oct. 17, 2024
I had an excellent experience with Konstantinos! He was extremely helpful, attentive, and quick to resolve my concerns. His support made the whole process smooth and stress-free. I highly recommend him and appreciate his dedication to great customer service. Keep up the fantastic work!
Thank you so much for your wonderful feedback! 🙏 We’re thrilled to hear that Konstantinos was able to provide you with such a positive experience and smooth process. Your recommendation and kind words mean a lot to us! We’ll keep striving to deliver the same level of excellent service. 😊✨
Oct. 16, 2024
Great plugin and service. I really like to thank Natalie for checking the shop for compliance!