Pandectes GDPR Compliance
GDPR/CCPA Cookie Management for Shopify Stores by Pandectes
Rating
5.0
feedback
2,545
chart
#83
All reviews
Review RSS Feed
Aug. 18, 2024
Konstantinos provided the best support configuring the app. He did it outside of business hours, and i appreciate. Thanks
Aug. 18, 2024
Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.
We’re truly sorry for the inconvenience you experienced and for the delay in our response. We understand how important timely support is, and we regret not meeting your expectations on this occasion. To clarify, your message came in on Sunday at 5:22 p.m., and although we strive to respond as quickly as possible even on weekends, our reply was sent almost 3 hours later the same day. The chat system does indicate that we typically respond within a minute, which reflects our average response time, but this can vary, especially on weekends when we have fewer operators available. We sincerely appreciate your feedback and are constantly working to ensure that we provide the best possible support to all our clients. Thank you for bringing this to our attention, and we’re committed to improving your experience with us. Best regards, Nikos
Aug. 16, 2024
This app does a great job and Alex and his team provide stellar support. Strongly recommend!
Aug. 16, 2024
Absolutely amazing tool and absolutely amazing support! This is pretty much the definition of customer centric thinking! Thanks!
Aug. 16, 2024
Awesome support for this app. They were responsive and very helpful. They went above and beyond.
Aug. 15, 2024
Aug. 15, 2024
The service is really great and the tool is very intuitiv. As soon as the TFC standards banner is rolled out they receive full 5 stars!
Aug. 14, 2024
We've been using the Pandectes GDPR Compliance plugin for our Shopify store, and it's been fantastic. The plugin is easy to set up and does an excellent job of ensuring our store meets all GDPR requirements. What really stands out is their support team—responsive, knowledgeable, and always ready to help. Highly recommended!
Thank you so much for your kind words and for recommending our Pandectes GDPR Compliance app! We're thrilled to hear that our app has met your expectations and that our support team has been able to assist you effectively. We're committed to providing great service and keeping your store compliant with GDPR and other regulations. If you need further assistance or have more feedback, we're just a message away. Thanks again for choosing us!
Aug. 13, 2024
I am amazed by the professionalism of the support and how easy is to set up everything. I am just at the beginning, however I believe that it will be a successful collaboration with Pandectes GDPR Compliance. Highly recommended!
Aug. 13, 2024
Really helpful - especially Alex and Christos. Quick to reply to messages and guided me through what I needed to do.