All reviews

Rating Breakdown

  • 5
    98% (2,467 ratings)
  • 4
    1% (28 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (2 ratings)
  • 1
    0% (4 ratings)

Reviews with Text

  • 92% (2,304)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 3, 2025

Natalie from the customer service was nice, competent and fast.

Store

Kleine Prints

Using app

25 days

5 / 5 Share

Nov. 3, 2025

Fast and helpful support! Natalie was able to solve my request within the first minute.

Store

Kultfrau

Using app

7 months

5 / 5 Share

Oct. 31, 2025

Store

Little Seed Farm

Using app

Over 1 year

5 / 5 Share

Oct. 31, 2025

Support very helpful and quick- thank you Konstantinos

Store

Totter + Tumble

Using app

Over 1 year

5 / 5 Share

Oct. 31, 2025

Thanks Natalie for the awesome support!

Store

GRIPEN by MONO

Using app

3 months

5 / 5 Share

Oct. 31, 2025

Very helpful and took me through the process until I got it all the settings right! Natalie was very patient and a great communicator too. Thanks

Store

Cluck Cluck! From Suffolk

Using app

Over 6 years

5 / 5 Share

Oct. 31, 2025

Une facilité d'installation exeptionnel, les agents sont au top personnellement j'ai eu a faire à Nathalie, très réactive et très explicatif pour vous aidez a gerer un probleme! Merci

Store

VYCORE

Using app

About 20 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Konstantinos did a great job!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

First class support in helping resolve set-up issues. Natallie was so patient, helpful and knowledgeable in getting everything sorted.

Store

Purity

Using app

About 23 hours

Total reviews

3

Average rating

4.7

5 / 5 Share

Oct. 30, 2025

Muito obrigado pelo suporte.

Store

Le Chic

Using app

About 4 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

Recently updated my theme and had to make sure I was still compliant. Their team makes it seamless to where I just had to ask Natalie what I was missing and she gave me step by step instructions on how to update my store. She even went above and beyond and asked if I was open to hearing some suggestions I could make so my site can run as smooth as possible with Pandectes. I ended up making the changes she suggested and couldn't be happier with my final site design. Natalie is a rock star!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for taking the time to share this review! We’re thrilled to hear that the update went smoothly and that Natalie was able to guide you through everything step by step. Our team always aims to make compliance effortless, and it’s great to know her suggestions helped enhance your store’s performance with Pandectes. If you ever need anything else, we’re always here to help.

5 / 5 Share

Oct. 30, 2025

Super helpful and professional support, Natalie saved my day :)

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

worked with Natalie in the LIVE Chat. She was very good and nice to work with!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

This app is brilliant in providing so many options to configure. The support from Marios was excellent by helping me set up the app and making sure everything is compliant.

Using app

1 day

Total reviews

2

Average rating

3.0

5 / 5 Share

Oct. 30, 2025

Fast, helpful! Thank you Natalie

Using app

About 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

excellent attention!! the best

Store

vibwell

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 30, 2025

I can’t thank Natalie enough for all her help and guidance! She was incredibly knowledgeable, patient, and went above and beyond to offer the best advice. Her friendly and professional approach made the whole experience so easy and enjoyable. I truly appreciate all her support — thank you, Natalie, for being so helpful and making everything such a pleasure!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 29, 2025

Very fast and helpful service, easy 5 stars.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 29, 2025

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 28, 2025

Ernis was really great to work with! Highly recommend

Using app

About 2 months

Total reviews

4

Average rating

5.0