All reviews

Rating Breakdown

  • 5
    98% (2,723 ratings)
  • 4
    1% (31 ratings)
  • 3
    0% (2 ratings)
  • 2
    0% (1 ratings)
  • 1
    0% (7 ratings)

Reviews with Text

  • 92% (2,531)
Review RSS Feed Review RSS Feed

5 / 5 Share

Aug. 25, 2024

Pandectes is a great app with the needed features, simple to set up and nice customer experience. Konstantinos and Alex during the App setup were very supportive, patient in answering our questions, excellent client service delivery, paid attention to details and both have great knowledge of the app. Both are valuable addition to the Team, keep it up!

Using app

4 days

Total reviews

9

Average rating

5.0

5 / 5 Share

Aug. 24, 2024

Konstantinos was awesome. What a guy. Great at his job.

Using app

1 day

Total reviews

12

Average rating

4.7

5 / 5 Share

Aug. 23, 2024

Great app and amazing support. Alex was very kind and helpful in resolving every request that we had. Highly recommend.

Store

Uliv

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2024

the app works perfectly. i had an issue with the cookie banner, so I reached out to the team. and the service was very professional and responsive. although the process took a pretty long time, but the team was always very patient. I appreciate the app and the help from Pandectes.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Exceptional customer service, they setup everything for me making the banner compliant. Konstantinos was super fast and kind to answer all my requests. I kept having compliance issues with Google but he helped me out with that too. Cookies acceptance rate is around 95%, insane!!! I used another service before which was way too expensive and not closely efficient and effective as Pandectes.

Store

PENDI

Using app

3 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

Amazing customer service, they helped setup the whole app!!

Store

Laserox

Using app

About 20 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 22, 2024

The Support was great! Thank you Alex for your help!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Ottima assistenza. Facile da installare.

Using app

2 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 21, 2024

Pandectes is a great App to help manage GDPR compliance. Alex was extremely helpful, quick to respond and execute any changes on my behalf! 5 stars and would recommend

Using app

About 22 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

great app, great support, easy to set up and highly customisable - definitely recommend

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Their customer service is amazing! They reply almost instantly, and their app is perfect for our GDPR needs. Couldnt ask for a better app.

Using app

Over 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Using app

About 3 hours

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Very useful app

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 20, 2024

Bestes Tool für DSGVO und Cookie Implementierung. Der support ist auch sehr hilfreich und zu empfehlen

Store

SWORTS

Using app

About 19 hours

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Excellent support from Konstantinos! Super fast response and resolution. He made some CSS adjustments to match our style and confirmed the regional versions that I wanted to apply. Highly recommended!

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 19, 2024

Konstantinos provides great and timely support!

Using app

3 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 18, 2024

Konstantinos provided the best support configuring the app. He did it outside of business hours, and i appreciate. Thanks

Using app

1 day

Total reviews

3

Average rating

5.0

1 / 5 Share

Aug. 18, 2024

Waiting for the support for like an hour, no response despite the widget showing the support is active and they will respond fast.

Store

Odysea

Using app

Over 1 year

Total reviews

1

Average rating

1.0

Developer Reply

We’re truly sorry for the inconvenience you experienced and for the delay in our response. We understand how important timely support is, and we regret not meeting your expectations on this occasion. To clarify, your message came in on Sunday at 5:22 p.m., and although we strive to respond as quickly as possible even on weekends, our reply was sent almost 3 hours later the same day. The chat system does indicate that we typically respond within a minute, which reflects our average response time, but this can vary, especially on weekends when we have fewer operators available. We sincerely appreciate your feedback and are constantly working to ensure that we provide the best possible support to all our clients. Thank you for bringing this to our attention, and we’re committed to improving your experience with us. Best regards, Nikos

5 / 5 Share

Aug. 16, 2024

Great support service, thanks for your help Christos.

Using app

6 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 16, 2024

This app does a great job and Alex and his team provide stellar support. Strongly recommend!

Store

Froyda

Using app

9 months

Total reviews

3

Average rating

5.0