Pandectes GDPR Compliance
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The highest level of service and quick assistance in case of questions. A big thanks to Nikos for helping me understand and correctly integrate the cookie warning into a multilingual website!
Buenos días NiKos siempre ha sido una persona muy atenta y que me ayudado muy rápido en todas las dudas que he tenido. Tienen un top level Service
Christos provided us with first-class support and quickly implemented a solution for us!
Simple efficace, Christos est à l'écoute et réactif, je recommande
Panos engineers are very patient, thank you for your one hour!
They helped me set up the GDPR banner in conformity with Google consent mode v2 in just a few minutes. After that they even suggested modifications to have a better accept rate, what's more, they then made some custom code for us to have it look neat. 5/5!
Great Customer support from Christos. Very happy so far with everything.
I chose to use Pandectes GDPR Compliance app after I saw the poor reviews for Shopify's native privacy app. Support from Nikos was excellent as he walked me through the setup for Google Consent. Highly recommend this app.
It was hard for us to set up everything the right way so that we are fully compliant with the new Google Consent Mode V2. But thanks to Christos we managed to install a great cookie banner!
Excellent app - and perfect live chat assistance from Christos & Konstantinos Knowledgeable, quick response time and super helpful! Thank you :-)
Nikos Support was absolutely outstanding. He tried helping in the middle of the night (his time). Absolutely great support. Highly recommend.
It's an easy-to-use application with very good support.
Messed up my Meta ad traffic- now trying desperately to uninstall! Wished I'd known this before installing- costing me £000k's
We're deeply sorry to hear about the difficulties you've encountered with your Meta ad traffic following the installation of our app. It's important to us that we clarify the situation and offer our support to resolve this issue. Our app integrates with Shopify's Customer Privacy framework to ensure GDPR compliance, which includes managing consent for cookies and tracking services like those used by Meta ads. When specific regions are selected in your Shopify store settings, tracking by services such as Meta will not occur without explicit visitor consent. This mechanism is designed to protect privacy but can impact ad tracking if consent rates are low. We understand the frustration this has caused, especially given the financial implications. We intend to help our clients navigate these compliance requirements without sacrificing marketing effectiveness. To this end, we offer features like our Preferences Banner with Overlay position, aimed at improving consent rates and, consequently, the accuracy of ad tracking and analytics. We are more than willing to assist you with the uninstallation process or to explore how we can adjust your settings to better meet your needs and restore your ad traffic performance. Our team is committed to your satisfaction and success, and we invite you to reach out directly so we can provide personalized support. Please contact us at [email protected], and let's work together to find a solution that ensures compliance while minimizing the impact on your ad traffic and revenue.
Really amazing customer service. Had a problem that was caused by our tags and Panos fixed it even getting in touch over the weekend to make sure we were up and running in time . Would thoroughly recommend.
Awesome customer support. Great work!
Penso sia una tra le migliori, se non la migliore app per una corretta gestione della GDPR e tra le poche a gestire correttamente l'adeguamento alla Google Consent Mode V.2 Advanced. Supporto tecnico immediato grazie alla super professionalità di Christos.
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