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GDPR Legal Cookie by iubenda for Shopify

GDPR Legal Cookie by iubenda

GDPR Legal Cookie by iubenda | Cookie Banner

Popups Privacy Barcode scanning Cookie consent apps Pop-up apps
Developer
View on App Store

Rating

4.5

feedback

412

Reviews

chart

#227

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    50%
  • More than a year
    31%

Reviews Summary

The reviews for the Shopify App are mixed, with both positive and negative feedback. Positive aspects include fast and helpful customer support, quick problem resolution, and effective functionality of the app. Customers appreciate the responsiveness and professionalism of the support team. However, negative reviews mention issues with cookie settings, slow response times from support, and bugs in the app's functionality. Some users experienced problems with cookie banners not displaying correctly, difficulties in setting up the app, and challenges with integrating with other platforms like Google Tag Manager.

Highlights

Positive customer support experience and quick issue resolution
Effective functionality of the app
Challenges with cookie settings and display
Slow response times from support
Bugs and difficulties in app integration with other platforms

Rating Breakdown

  • 5
    91% (375 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 2, 2024

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

Store

sevengardens.shop

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Die app hat erstaunlich wichtige Funktionen. Schade, dass ich diese nicht früher schon entdeckt habe. Empfehlenswert! Top Preis!

Store

camping2024

Using app

6 months

Total reviews

23

Average rating

4.9

5 / 5 Share

Nov. 27, 2024

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Store

Radka Sillerova Atelier

Using app

About 1 year

Total reviews

1

Average rating

5.0

1 / 5 Share

Nov. 19, 2024

Wir haben GDPR Legal Cookie by iubenda vor einem Jahr installiert und anfangs waren wir zufrieden. Damals hatte wir eine Frage, die schnell vom Support beantwortet wurde. Doch leider hat sich das nach einem Jahr komplett geändert. Der Seiten-Scan hat gezeigt, dass die Cookies der App nicht korrekt gesetzt werden – was für uns als Betreiber extrem ärgerlich ist. Also habe ich mich an den Support gewandt. Die erste Antwort ließ vier Tage auf sich warten und war leider überhaupt nicht hilfreich. Auf meine Nachfrage nach weiterer Unterstützung warte ich nun seit weiteren vier Tagen ohne eine Antwort. Das ist kein Service, wie man ihn sich wünscht! Die App wurde daher deinstalliert, denn es gibt definitiv bessere Anbieter auf dem Markt.

Store

Hotti24

Using app

Over 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Nov. 11, 2024

App works great and the support is actually awesome.

Store

Pace

Using app

9 months

Total reviews

3

Average rating

5.0

All reviews

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