GDPR Legal Cookie by iubenda for Shopify

GDPR Legal Cookie by iubenda

GDPR Legal Cookie by iubenda | Cookie Banner

Developer

Rating

4.6

feedback

414

Reviews

chart

#212

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    2%
  • Less than a month
    15%
  • Less than a year
    50%
  • More than a year
    31%

Reviews Summary

The reviews for the Shopify App are a mix of positive and negative feedback. Many users praise the app's customer service and quick response times, especially in resolving technical issues. The support team is described as friendly, professional, and helpful. On the other hand, some users have faced challenges with the app's functionality, such as incorrect cookie settings, slow response times from support, and issues with the app's performance after theme updates. Despite the positive aspects of the app, there are concerns about bugs, unreliable functionality, and difficulties in setting up certain features like the Cookie Banner and Tag Manager integration.

Highlights

Positive customer service and quick response times
Challenges with app functionality and performance
Issues with cookie settings and Tag Manager integration
Mixed experiences with support responsiveness
Difficulties in setting up certain features like the Cookie Banner

Rating Breakdown

  • 5
    91% (377 ratings)
  • 4
    3% (14 ratings)
  • 3
    0% (2 ratings)
  • 2
    1% (6 ratings)
  • 1
    4% (15 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 16, 2025

Der Support reagiert schnell und zielorientiert, ist freundlich und kompetent. Die App funktioniert gut.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 13, 2025

Great support.

Using app

About 4 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 2, 2024

I had a technical problem with a link that didn't work. Customer service responded very quickly to my request and they were able to solve my problem promptly. I am very satisfied with the customer service overall.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 28, 2024

Die app hat erstaunlich wichtige Funktionen. Schade, dass ich diese nicht früher schon entdeckt habe. Empfehlenswert! Top Preis!

Using app

6 months

Total reviews

23

Average rating

4.9

5 / 5 Share

Nov. 27, 2024

A great service and a very fast solution of a problem. Thank you very much! I am very satisfied.

Using app

About 1 year

Total reviews

1

Average rating

5.0

All reviews

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