Vicki Maree Creative review for Gelato: Print on Demand

1 / 5
Dec. 13, 2025

Horrible customer service. Constantly 'busy' live chat that doesn't get back to you. Constant payment issues. Constant problems with the actual app. When creating a product, there is a good chance it will miss something when publishing. This will include things like photos and variants. Very frustrating to use. The Gelato+ membership allows them to set very expensive RRP prices to force you to use Gelato+. Edit: 3 days I waited for a reply for a serious problem. They sent me a generic email which didnt help, and told ther my other issues where a "work in progress" and I had to figure out myself A custome made an order and then Gelato removed the product from shipping to my country. EDIT: NO one has bothered to contact me or get back to me, so I cancelled my subscription and moved to Printify. The time it will take to move everything over will be worth not having to dealing with this company and their buggy app.

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