Gelato: Print on Demand
The reviews are overwhelmingly positive, with most users praising the app’s ease of use, simple setup, and intuitive design. Merchants frequently mention that it is easy to navigate, quick to learn, and helpful for creating and publishing products, especially for print-on-demand businesses. Many also highlight strong Shopify integration, useful product options, good quality, fast production/delivery, and in several cases responsive and friendly support. Some reviewers specifically appreciate the ability to manage collections, save templates, and serve international customers efficiently. The negative feedback is much smaller but important. A few users report problems with customer support, especially the lack of timely human assistance and frustration with the AI chatbot. Others mention technical issues such as syncing problems, inconsistent app behavior, slow performance, or product/order fulfillment concerns. There are also requests for a broader product catalog, more variants, and better availability for certain items. Overall, the app is seen as highly useful and beginner-friendly, but support reliability and occasional operational issues are the main weaknesses.
I love how easy Gelato makes it to run my print-on-demand business. The Shopify integration is convenient, the product quality is great, and worldwide production and shipping make it easier to serve international customers.
Hello, Thank you for your positive rating. We really appreciate your support and are glad you chose Gelato. We are looking forward to keep supporting your international business! Kind Regards, Kamil Gelato Support Team
A nightmare for bookkeeping. You can't retrieve wallet data to automate bookkeeping, either through Shopify or via the API. I'll have to start looking for another POD provider again.
Hello, Thank you for your positive rating. We really appreciate your support and are glad you chose Gelato. Kind Regards, Kamil Gelato Support Team
so quick and easy!!
Hello, Thank you for your positive rating! We really appreciate your support and are happy to know you had a great experience with Gelato. We hope to continue supporting your business needs. Kind Regards, Kamil Gelato Support Team
Hello, Thank you so much for your positive rating. We truly appreciate your support and are glad to know you had a good experience with Gelato. We hope to continue supporting your business needs. Kind Regards, Kamil Gelato Support Team
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