Gelato: Print on Demand for Shopify

Gelato: Print on Demand

Sell custom creations without thinking about stock or shipping
Developer
Gelato
View on App Store
Gelato: Print on Demand
Rating
4.8
Feedback
953
Reviews
Chart
#178
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

Gelato has received a mix of positive and negative reviews from users. On the positive side, many users appreciate the ease of use and seamless integration with Shopify. They find the platform efficient for creating and publishing products, with high-quality results. Users also like the variety of mockups available and the ability to upload their own designs. Additionally, Gelato's customer support has been praised for quick responses and issue resolution, instilling confidence in users. However, on the negative side, some users have faced challenges with order fulfillment, technical issues causing delays in syncing products, and dissatisfaction with customer service. These issues have led to frustration and in some cases, a loss of confidence in the platform.

Time spent using app
How long merchants keep the app installed.
Less than an hour 9%
Less than a day 12%
Less than a month 27%
Less than a year 30%
More than a year 6%
All reviews
4 / 5 Share
July 22, 2026

My business is new so i haven't had a huge number of sales but I love how easy it is to work with - I chose Gelato because their platform is the easiest in which to sell world wide. The way they set it up, my international customers do not pay alot more for shipping or wait a long time because the products are printed in their area- I really value this! I just wish there were more worldwide products. While Gelato has a ton of apparel options, it would be great to see hardcover and spiral journals as well as higher quality tote bags, Hoping to see more from Gelato soon!

Store Using app Total reviews Average rating
Opera Gifts 2 months 1 4.0
Developer Reply

Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know you’re satisfied with Gelato. Your feedback encourages us to keep providing high-quality service for all our customers. Kind Regards, Kamil Gelato Support Team

4 / 5 Share
July 20, 2026

Store Using app Total reviews Average rating
Nik-Nak 1 day 2 4.5
Developer Reply

Hello, Thank you so much for your positive rating! We really appreciate you taking the time to support Gelato and are glad to know you’re happy with our service. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Kind Regards, Kamil Gelato Support Team

5 / 5 Share
July 19, 2026

Very simple instructions looking forward to seeing the results.

Store Using app Total reviews Average rating
S&R Outlet Store 1 day 1 5.0
5 / 5 Share
July 19, 2026

Store Using app Total reviews Average rating
OhMyTee 1 5.0
Developer Reply

Hello, Thank you so much for leaving us a positive rating! We really appreciate your support and are happy to know that you’re satisfied with your experience. Your feedback motivates us to continue delivering great service and quality prints. Kind Regards, Kamil Gelato Support Team

5 / 5 Share
July 17, 2026

Excellent. Very satisfied with the result.

Store Using app Total reviews Average rating
Atypicco 11 minutes 4 5.0
Developer Reply

Hello, Thank you for your positive rating! We truly appreciate your support and are glad to know you’re happy with Gelato. We look forward to continuing to help you bring your creative ideas to life. Kind Regards, Kamil Gelato Support Team

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