Rating

4.8

feedback

817

Reviews

chart

#725

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    10%
  • Less than a day
    11%
  • Less than a month
    26%
  • Less than a year
    40%
  • More than a year
    7%

Reviews Summary

The reviews for the Gelato Shopify App are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and the quality of the products offered. Many users appreciate the variety of options available for designing and printing products, as well as the user-friendly interface. However, there are a few negative reviews highlighting issues such as slow shipping times, inconsistent print quality, and pricing changes without proper communication. Some users also expressed dissatisfaction with customer support in certain situations.

Highlights

Ease of use and user-friendly interface
Quality of products and variety of options
Issues with shipping times and print quality
Lack of communication on pricing changes
Mixed feedback on customer support

Rating Breakdown

  • 5
    88% (716 ratings)
  • 4
    4% (30 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (33 ratings)

Reviews with Text

  • 61% (483)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 2, 2026

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind review. We're happy to see that you are enjoying using Gelato. If there's anything we can do for you, let us know! Best regards, Andrzej Gelato Support Team

5 / 5 Share

May 2, 2026

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for the 5 star review. It's to see that everything is working out for you. If there's anything we can do for you, let us know! Best regards, Andrzej Gelato Support Team

5 / 5 Share

May 2, 2026

It's a great tool to create products! I highly recommend this app!

Using app

About 9 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you for your kind review. We're happy to see that you are enjoying using Gelato. If there's anything we can do for you, let us know! Best regards, Andrzej Gelato Support Team

5 / 5 Share

April 29, 2026

This is the best drop shipping, print on demand app for shops such as Etsy and Shopify! Prices are the best, it's so easy to set up and run, and the integration makes everything rum seamlessly! Gelato definitely has my allegiance.

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know that you’re satisfied with your experience. Your trust means a lot to us and keeps us motivated to continue delivering great service. Kind Regards, Kamil Gelato Support Team

4 / 5 Share

April 29, 2026

Using app

11 months

Total reviews

3

Average rating

4.3

Developer Reply

Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know that you’re satisfied with our service. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Kind Regards, Kamil Gelato Support Team

All reviews

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