Rating

4.8

feedback

825

Reviews

chart

#1,002

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    11%
  • Less than a day
    12%
  • Less than a month
    27%
  • Less than a year
    40%
  • More than a year
    7%

Reviews Summary

The reviews for the Gelato Shopify App are overwhelmingly positive, with users praising its ease of use, seamless integration with Shopify, and the quality of the products offered. Many users appreciate the variety of options available for designing and printing products, as well as the user-friendly interface. However, there are a few negative reviews highlighting issues such as slow shipping times, inconsistent print quality, and pricing changes without proper communication. Some users also expressed dissatisfaction with customer support in certain situations.

Highlights

Ease of use and user-friendly interface
Quality of products and variety of options
Issues with shipping times and print quality
Lack of communication on pricing changes
Mixed feedback on customer support

Rating Breakdown

  • 5
    90% (739 ratings)
  • 4
    4% (31 ratings)
  • 3
    1% (8 ratings)
  • 2
    1% (9 ratings)
  • 1
    4% (33 ratings)

Reviews with Text

  • 60% (492)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 21, 2026

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your positive rating! We're delighted to know you had a great experience with Gelato and truly appreciate your support. Your feedback motivates us to keep delivering high-quality, sustainable printing solutions. Kind Regards, Michal Gelato Support Team

5 / 5 Share

May 20, 2026

Por ahora es super fácil de utilizar y te calcula los precios, tamaños y todo.Perfecta!

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

¡Hola! Muchas gracias por tu reseña y por compartir tu experiencia. Nos alegra saber que la aplicación te resulta fácil de usar y que te ayuda con los precios, tamaños y todo el proceso. ¡Esperamos seguir apoyando el crecimiento de tu tienda! Saludos cordiales, Michal Gelato Support Team

5 / 5 Share

May 19, 2026

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your positive rating! We really appreciate you taking the time to support Gelato and are glad that you're happy with our service. Kind Regards, Michal Gelato Support Team

5 / 5 Share

May 19, 2026

Have just started using Gelato after poor service from my previous vendor. So far, I'm extremely happy with how easy it has been to create, price, and publish my first print product! Onward!

Using app

About 12 hours

Total reviews

2

Average rating

5.0

Developer Reply

Hello, Thank you so much for your positive rating! We really appreciate you taking the time to support us and are glad to know you had a great experience with Gelato. Kind Regards, Kamil Gelato Support Team

5 / 5 Share

May 18, 2026

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hello, Thank you so much for your positive rating! We really appreciate you taking the time to support Gelato and are glad that you're happy with our service. Kind Regards, Kamil Gelato Support Team

All reviews

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