Gelato: Print on Demand
All reviews
Review RSS feed
Hello, Thank you so much for your positive rating! We truly appreciate your support and are happy to know that you’re satisfied with our service. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Kind Regards, Kamil Gelato Support Team
So far my experience has been great. I would recommend, easier than most other POD apps. The only thing I recommend is making the DPI warning clearer during upload and allowing different DPI options for various print sizes when adding products to stores. For example, when I was uploading an A4 file, it initially said 150 DPI was required. After updating the file, it changed to 300 DPI, then went back and forth between giving incorrect advice, which was confusing. It would also be great if the mockups could be improved. They are quite small and do not realistically show what the final product looks like.
Hi, Thank you so much for your positive rating! We’re glad to know you had a great experience with Gelato and appreciate you taking the time to leave us a review. Thank you for your suggestions, they are much appreciated and help us to improve. Kind Regards, Michal Gelato Support Team
Works mostly Really good. The mockup never really seems to be centred when I'm building a shirt. Maybe the way the T's are photographed for the website. Other than that its seamless.
Hello, Thank you for sharing your feedback with us. We are glad to hear that you are finding the integration seamless and that the app is working well for you overall. Regarding the mockup alignment, we appreciate you bringing this up. It is possible that the natural fold or "lay" of the garment in our photography affects the perceived centering, but we are always looking for ways to improve our visual tools. Your input helps us refine these features for a better user experience. If there's anything we can do to earn a 5-star review from you, please reach out to us at [email protected]. Best regards, Michal Gelato Support Team
I'm at 4 stars for now, I'm digging the the platform,I'm a beginner reading as I go, so far so good. Making my way to the top
easy
Hi, Thank you for your kind review. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Best regards, Andrzej Gelato Support Team
I've been slowly exploring Gelato and find it very resourceful in terms of providing information for people whom are starting a business.
Hello, Thank you for leaving us a positive rating! We truly appreciate your support and are glad that you’re satisfied with your experience. We look forward to continuing to help your business grow with Gelato. Kind Regards, Michal Gelato Support Team
Hello, Thank you for your review. We're pleased to know that your experience has been positive overall. If there's anything specific we can do to improve your experience to 5 stars, please reach out at [email protected]. Best regards, Andrzej Gelato Support Team
Easy to understand and navigate. Make linking to sales platforms easy.
bra
Hej, Tack för din vänliga recension. Vi är glada att höra att du är nöjd med din upplevelse. Om det finns något vi kan göra för att göra din upplevelse 5-stjärnig, vänligen meddela oss på [email protected] Bästa hälsningar, Andrzej Gelato Support Team
Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!
Hi there, Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to hear them—feel free to reach out to us at [email protected]. We're always working to make your experience even better! Best regards, Bart Gelato Support Team
Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.
Hi, Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further. Best regards, Michal Gelato Support Team
Great experience with a few minor mishaps. The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch. I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process. Overall, this is one of the better print on demand companies I've used from a print quality perspective
Hi there, We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Kind regards, Kyle
Lätt att använda på många sätt. Man får avsätta lite tid för att lära sig alla funktioner.
Tack för din feedback! Vi är glada att höra att du upplever Gelato som lätt att använda på olika sätt. Om du har några specifika områden där du tycker att vi kan förbättra eller om det är några särskilda funktioner du skulle vilja se, tveka inte att låta oss veta. Vi är här för att hjälpa till och göra din erfarenhet ännu bättre.
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.