All reviews

Rating Breakdown

  • 5
    87% (558 ratings)
  • 4
    4% (26 ratings)
  • 3
    1% (7 ratings)
  • 2
    1% (8 ratings)
  • 1
    4% (24 ratings)

Reviews with Text

  • 65% (402)
Review RSS Feed Review RSS Feed

4 / 5 Share

Nov. 21, 2025

Store

BDM

Using app

15 minutes

Total reviews

1

Average rating

4.0

Developer Reply

Bonjour, Merci pour votre évaluation 4 étoiles. Nous sommes ravis d'apprendre que tout se passe bien jusqu'à présent. N'hésitez pas à nous faire part de vos suggestions pour obtenir 5 étoiles ! Pour tout commentaire supplémentaire, veuillez nous contacter à l'adresse [email protected]. Cordialement, Andrzej Gelato Support Team

4 / 5 Share

Nov. 20, 2025

Store

PRINTEA

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for your kind review. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Best regards, Michal Gelato Support Team

4 / 5 Share

Nov. 7, 2025

easy

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for your kind review. If there's anything we can do to improve your experience to 5 stars, please feel free to reach out to us at [email protected] Best regards, Andrzej Gelato Support Team

4 / 5 Share

Oct. 10, 2025

I've been slowly exploring Gelato and find it very resourceful in terms of providing information for people whom are starting a business.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for leaving us a positive rating! We truly appreciate your support and are glad that you’re satisfied with your experience. We look forward to continuing to help your business grow with Gelato. Kind Regards, Michal Gelato Support Team

4 / 5 Share

Sept. 28, 2025

Works great, watched a YouTube video help guide me through

Using app

--

Total reviews

1

Average rating

4.0

4 / 5 Share

Aug. 24, 2025

gelato is easy to design your product and for print on demand

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for leaving us a positive rating! We truly appreciate your support and are glad to know you had a good experience with Gelato. Your feedback motivates us to keep delivering high-quality services. If you have specific suggestions for improvements, we’d love to hear them-feel free to reach out to us at [email protected]. We're always working to make your experience even better! Kind Regards, Michal Gelato Support Team

4 / 5 Share

June 18, 2025

Using app

About 7 hours

Total reviews

1

Average rating

4.0

4 / 5 Share

June 14, 2025

Using app

Over 1 year

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your review. We're pleased to know that your experience has been positive overall. If there's anything specific we can do to improve your experience to 5 stars, please reach out at [email protected]. Best regards, Andrzej Gelato Support Team

4 / 5 Share

June 7, 2025

Store

My Store

Using app

21 minutes

4 / 5 Share

May 16, 2025

Easy to understand and navigate. Make linking to sales platforms easy.

Using app

9 days

Total reviews

1

Average rating

4.0

4 / 5 Share

April 25, 2025

bra

Using app

3 months

Total reviews

1

Average rating

4.0

Developer Reply

Hej, Tack för din vänliga recension. Vi är glada att höra att du är nöjd med din upplevelse. Om det finns något vi kan göra för att göra din upplevelse 5-stjärnig, vänligen meddela oss på [email protected] Bästa hälsningar, Andrzej Gelato Support Team

4 / 5 Share

March 13, 2025

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your feedback and for continuing to use our service! We’d love to hear how we can make your experience even better. Feel free to share your thoughts with us at [email protected]—we’re always looking to improve and hope to earn that fifth star! Kind regards, Michal Gelato Support Team

4 / 5 Share

Feb. 18, 2025

Gelato minskar tiden mellan att lägga upp filer till produkter till leverans. Snabbt och smidigt. Användarvänligheten är överlag bra. Service snabb.

Using app

13 days

Total reviews

1

Average rating

4.0

Developer Reply

Hej, Stort tack för din 4-stjärniga recension och för att du delar med dig av din upplevelse! Vi är glada att höra att du tycker att Gelato är snabbt, smidigt och användarvänligt. Om du har några förslag på förbättringar som skulle göra din upplevelse till en 5-stjärnig sådan, är du varmt välkommen att kontakta oss på [email protected]. Vi uppskattar all feedback som hjälper oss att bli ännu bättre! Vänliga hälsningar, Michal Gelato Support Team

4 / 5 Share

Dec. 20, 2024

Overall, very powerful and mostly user-friendly. I hit snags along the way to be sure, but it's simply amazing how easy it is to use compared to doing this all on my own. Great work. 4 out of 5 because there is always room to improve!

Using app

About 1 month

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, Thank you for your thoughtful feedback! We're glad to hear you're enjoying the ease of using Gelato. If you have specific suggestions for improvements, we’d love to hear them—feel free to reach out to us at [email protected]. We're always working to make your experience even better! Best regards, Bart Gelato Support Team

4 / 5 Share

Nov. 17, 2024

yes

Store

My Store

Using app

3 minutes

Developer Reply

Hello, Thank you for your review! We truly value your feedback. If there's anything else we can assist you with, and if there is anything we can do to make your experience worth 5-stars, please reach out to us via [email protected] Best regards, Michal Gelato Support Team

4 / 5 Share

Oct. 16, 2024

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for your 4-star review! We're happy to hear that you're enjoying your experience with Gelato. If there’s anything we can do to improve and make your experience 5-star, please don’t hesitate to let us know. Best regards, Andrzej Gelato Support Team

4 / 5 Share

March 3, 2024

Finding the limitations of sizing designs is not very competitive to other sources. The 150 DPI is making the design to small. The DTG is falling short of the expected color.

Using app

5 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you for sharing your feedback regarding our Shopify app. We appreciate your input regarding sizing limitations and understand your concerns about the 150 DPI and color expectations with DTG. We apologize for any inconvenience you've experienced. Our team is continuously working to enhance our services, and your insights are valuable in this process. If you have specific details or examples to share, we would love the opportunity to investigate further and address any issues. We've reached you directly via e-mail to assist you further. Best regards, Michal Gelato Support Team

4 / 5 Share

March 1, 2024

Great experience with a few minor mishaps. The very first sample I ordered was amazing quality, but I have not gotten that same garment type since, despite using the same exact template (I only changed the logo/branding). Still- the print & embroidery quality is top notch. I also ordered a non-zip hoodie sample, but was sent a zip instead, which they quickly resent. I mention this because I fear it may happen with my customers once we launch - so it's something to keep in mind. Thankfully its a very seamless resolution process. Overall, this is one of the better print on demand companies I've used from a print quality perspective

Using app

25 days

Total reviews

1

Average rating

4.0

Developer Reply

Hi there, We are happy to know that you are delighted with our print quality. We are committed to making the experience as smooth as possible and are continuously working to improve the consistency and operations. If there is anything we can do to make your experience even better and worthy of 5 stars, please feel free to write to us at [email protected]. Our Customer Support team is also available 24/7 via live chat or email, if you have any questions. Thank you for choosing Gelato! Kind regards, Kyle

4 / 5 Share

Nov. 10, 2023

Lätt att använda på många sätt. Man får avsätta lite tid för att lära sig alla funktioner.

Using app

6 months

Total reviews

1

Average rating

4.0

Developer Reply

Tack för din feedback! Vi är glada att höra att du upplever Gelato som lätt att använda på olika sätt. Om du har några specifika områden där du tycker att vi kan förbättra eller om det är några särskilda funktioner du skulle vilja se, tveka inte att låta oss veta. Vi är här för att hjälpa till och göra din erfarenhet ännu bättre.

4 / 5 Share

Nov. 9, 2023

Using app

About 2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hello, Thank you for the review! Our Team is available 24/7 if you even need assistance. Best regards, Bartosz Gelato Support Team