Chester Leo: The Puppy Dog! review for Gelato: Print on Demand
Oct. 6, 2020
I placed three test orders on Monday, September 30th. Two canvas and one framed print. The company gave me three free orders up to a certain dollar amount, so I thought I'd try it. The items arrived on Saturday - lightning fast. I'll admit that I was skeptical since their canvas prints are considerably cheaper than my current supplier. But the print and durability are easily tied for the best canvas I've ever seen. I didn't give the app 5 stars because the framed print wasn't the best. The plexiglass was dirty, and it didn't seem durable like the canvas prints. Still, I'm extremely happy with my orders.
Hi, Thank you so much for trying out our service and for taking the time to provide your feedback. We are glad you are overall satisfied with your first orders but we would like to ensure we can do anything we can to improve further and give you a 5-star experience. If something is not perfect with your order, we are always very eager to know what that was to report it internally and improve in the future. It would be great to know more about the framed print you received and what exactly was not up to your expectations. Looking forward to supporting your business in the future! Thanks! Achille Achille Mileto Head of Customer Advocacy Gelato API
