Fwisson review for Gelato: Print on Demand

Hi, Thanks for your feedback and sorry to hear about the issue with your order. This kind of feedback, paired with constant monitoring of data from our global network, has helped us to improve our service. We are glad to inform you that we now ship posters larger than A4 (i.e. also A3!) in a tube instead of a flat packaging. There are some small exceptions in certain markets for which we use either a tube plus shipping roll or a triangular/rectangular box due to local requirements. You can find more details here: https://apisupport.gelato.com/hc/en-us/articles/360013857939-How-are-the-orders-packaged-for-shipping- Once again, thank you for your great feedback and please do not hesitate to reach out to us again if there is anything else we can do to support you. Thanks! Achille Achille Mileto Head of Customer Advocacy Gelato