Black Jack Tees review for Gelato: Print on Demand
Nov. 2, 2020
some pros and cons to this app Pros - good pricing compared with other such as printify - Really Good Customer service - Good Mockups that are easy to use Cons - You can only publish to Shopify or Etsy, no ebay or amazon integration - When creating new products, if you want to sell the product on both shopify and etsy you have to create the product twice, one for each store - If you create a new product in Gelato and decide you want someone else/yourself to fullfill the item you can easily select gelato to ignore orders of the product, however if you later decide you want to reconnect the product to gelato then you need to create the whole product again
Hi, Thanks for taking the time to provide your feedback and for your interest in Gelato. We are glad you find our pricing competitive and you appreciate our Customer Support and mockups. At the same time, we would like to thank you for the constructive feedback that will help us to improve and build a better product. In response to your points: - We have just started with the integrations we offer and we decided to begin with Shopify and Etsy. At the same time, we are considering expanding to additional e-commerce platforms in the near future. We do offer several interim solutions for the time being: https://apisupport.gelato.com/hc/en-us/articles/360013721399-Can-you-integrate-with-e-commerce-stores-such-as-Shopify-Etsy-WooCommerce-Wix-etc- - We are working on a functionality to allow you to reuse the same product on multiple stores - stay tuned for more updates - You can connect an ignored product without the need to create it from scratch. Find the product in Gelato > Stores > Your store, click on the "Ignored" tab, click on "Edit" next to the product you want to connect and then "Stop ignoring it", then click on "Connect to Gelato" and follow the process. If you are still unsure about how this works, we can connect over Zoom and I'll be happy to guide you. Once again, thanks for your feedback and for your review. Please let us know if there is anything else we can do to support you. Thanks! Achille Achille Mileto Head of Customer Advocacy Gelato
