SCARS Company Store review for Gelato: Print on Demand
Jan. 22, 2023
Updated 1/22/2023 We love the service and satisfied with the production quality, but recently we have seen something totally unacceptable that must be fixed NOW! When setting up a product in Gelato for your store, the resolution and quality of the preview images placed on your product are high compression/low quality and low resolution. This creates a preview image that trashes your design. We have learned from potential customers that they think this is the quality of the final product and do not buy because of it. This is just terrible and results in significant lost sales. Now we understand why!
Thank you for your kind words and helping us to improve our platform and experience. We added full support for split-orders (orders that are produced in multiple locations) for Shopify orders leveraging upon your and other customers feedback. Your input helped us to deliver this feature faster. Continue to send us your thoughts and feature requests and we will make the platform even better. Best regards Styrbjörn Product Manager
