wallprint.photo review for Gelato: Print on Demand
Oct. 31, 2021
I was working for 4 hours on a calendar, page crashed, all work was gone. Nothing was saved on this app, not even early stages development of this calendar, all my work for nothing. Does it mean that you need to work on everything and only during one session, then publish it on your store in order to view and edit it again??? Or maybe, i did not reach that point... any clarification about that? I did not dare creating any other product after this.
Hi, Firstly, we are very sorry to hear that you have had this experience. I can understand how frustrating this must be. Your feedback is valid and very insightful for us. Our development team is looking to see how we can implement features with our editor to improve this experience for you and all our customers. We have reached out to you by email and shared possibilities to upload PDF, or save the designs in the editor. We are awaiting your response. Know that you can reply to us via email or call anytime. Thank you again for your feedback and we look forward to the opportunity to turn your experience into a positive one. Regards, Monika Gelato Support
