GemX: CRO & A/B Testing for Shopify

GemX: CRO & A/B Testing

Optimize store pages with A/B testing for higher conversions

Developer
View on App Store

Rating

4.6

feedback

16

Reviews

chart

#1,587

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    6%
  • Less than a day
    12%
  • Less than a month
    62%
  • Less than a year
    12%
  • More than a year
    0%

Reviews Summary

The reviews for the GEMX A/B testing app are overwhelmingly positive, with users praising its effectiveness in optimizing product pages, ease of use, and excellent customer support. Many users highlight the value of being able to test different layouts and ideas before making permanent changes, leading to data-driven decisions and improved conversions. The app is described as a game-changer for serious Shopify store owners, with intuitive features and clear insights. Customer service is consistently mentioned as exceptional, with users appreciating the helpful and supportive team.

Highlights

Positive feedback on effectiveness in optimizing product pages and making data-driven decisions
Ease of use and intuitive features
Excellent customer support and helpful team

Rating Breakdown

  • 5
    81% (13 ratings)
  • 4
    12% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (1 ratings)

Reviews with Text

  • 94% (15)
Review RSS Feed Review RSS Feed

All reviews

1 / 5 Share

April 11, 2026

Tracking is inaccurate even after 24 hours. The app doesn't collect data on orders or visitors at all. I wasted two days testing only to see results that make no sense and don't match reality. Support doesn't exist. The support app itself doesn't even work. No way to get help, no responses, nothing. Stay away from this app.

Using app

--

Total reviews

2

Average rating

3.0

5 / 5 Share

April 4, 2026

reply direclty and explaining everything in details. best support ever

Using app

16 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 26, 2026

Great app! The best part is the support. They’re responsive and genuinely cares about solving your problems.

Using app

2 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 22, 2026

I would like to give a big shoutout to Sage! He did an excellent job as a support representative in the Gem X app. He quickly identified my issue and resolved it efficiently. The service was friendly, professional, and very reliable. Thank you for the great support!

Using app

1 day

Total reviews

4

Average rating

5.0

5 / 5 Share

March 18, 2026

I’ve started using GEMX for A/B testing, and it’s been a game changer. Being able to test different layouts and ideas on product pages before investing time and money into permanent changes is invaluable. It takes the guesswork out of optimization and lets you make data-driven decisions with confidence. If you’re serious about improving your conversion and speeding up your marketing execution, GEMPages + GEMX is a powerful combo. Highly recommend!

Using app

7 days

Total reviews

6

Average rating

4.7

All reviews

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