All reviews

Rating Breakdown

  • 5
    93% (111 ratings)
  • 4
    3% (3 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (4 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 30, 2022

A+ Recommended. App works right out of the box. However, after other unrelated changes on the site, the app can unintentionally break. Support is stellar, 10/10 and will work to identify the problems, reproduce it, figure out a root cause AND get back timely for proper resolution even if those problems have nothing to do with their code. Very comfortable using this platform going forward.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

March 2, 2022

The app does its job very well is very easy to use! Small note/ hint: I wanted to adopt some redirect rules from the set of rules of one of our webstores, but found out that if you have the app open in multiple tabs, the change you make will be done in all open tabs. The SpiceGems team is fast, knowledgeable and very helpful. So far, all questions and requests have been answered completely and promptly. keep it up!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 24, 2021

Super satisfied with this app and support! I thought it was going to be a pain to have the pop up and integration right in my stores, but the support team solved all my issues and delivered everything I asked for. Thank you!

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Their customer service is just amazing. They are so fast to respond. They helped me modify my theme code to install a site switching drop down menu which is so helpful. Great work.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2021

The team were very helpful with a tricky issue we were facing between a new clone site. Speedy & accurate response. App is very easy to use & straight forward to set up.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2021

I am using this app in 6 different stores. I am really happy with the service and the functionality of the application. Easy to use and works smoothly.

Using app

12 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 21, 2021

User friendly Geo IP redirection app, with simple to advanced level settings. We use it to direct traffic between 5 stores, each with a targeted geographic catchment area. The support team is extremely helpful and is happy to get hands on to help with any queries.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2021

Very easy to implement and the team at Spice Gems very helpful in helping with design of messaging.

Store

Barry M

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 24, 2021

Really easy to use app, redirects between my 2 stores perfectly and goes from product page to product page etc rather than just going to the default home page. Also very handy to have the GDPR pop up included in the same app!

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

We've been really happy with this app for handling our redirections, ensuring our customers are directed to the correct website from the get go. Really simple setup and the support team are very responsive with any questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Great app with a variety of custom options to suit our needs. Great and timely support from the team too.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

We have 4 different websites (for spain, France, USA and anotherone for other countries). I used this app for a long time to lead the users to the correct website. We suddenly experienced some issues and the support team helps us solving them immediately and they've been also very kind. I recommend this app to anyone in need to redirect their users according to their location ;)

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Great support with customizing the pop-up. Easy to use app. Very happy with it all so far! GDPR banner simple and easy to set up too.

Using app

17 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

This app has been working seamlessly and customer service has been fantastic. They're extremely responsive and take the effort to understand your problem and help solve it until you're satisfied. Highly recommend.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Great app, a couple of small glitches when it was first enabled but the SpiceGems development team were very quick to find and fix the problem - they reply to emails within minutes and are very courteous. Highly recommend this app!

Using app

7 days

Total reviews

8

Average rating

5.0

5 / 5 Share

July 24, 2020

Spice Gems team has been very helpful in setting up their app for both my stores. They're quick and professional. I recommend the app

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

I am configuring the app and toggling the option. The people at the support team are awesome. They are quick to respond and knowledgable.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2020

We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up

Using app

Over 1 year

Total reviews

10

Average rating

5.0

5 / 5 Share

July 19, 2020

We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up

Using app

About 1 year

Total reviews

4

Average rating

4.0

5 / 5 Share

July 19, 2020

We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up

Using app

Almost 2 years

Total reviews

7

Average rating

5.0