GeoIP Country Redirect
The Shopify App has received mostly positive reviews regarding its customer support and ease of use. Users appreciate the quick and helpful responses from the support team, with many mentioning the exceptional service they received. The app is praised for its functionality in redirecting traffic to the correct country store and for being user-friendly. However, there are a few negative reviews highlighting issues such as SEO problems and difficulties in customization. Some users faced challenges with cancellations and technical issues, leading to dissatisfaction. Overall, the app seems to be effective in its core functionality but may require improvements in certain areas like customization and cancellation processes.
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customer support is very helpful
This app Destroyed our website SEO. By doing redirect from US trafic to our second store. All the US page took paternity on our EU Website store.. So all our SEO Page from our official EU store started to being unidexed grom the GSC... We lost lot of trafic from our organic google trafic because our google page didn't exist anymore now it takes months to get our pages approved and reindexed to google and at the same top positions... Couldnt even get refund while we lost thousand of sales because of this. Hopefully we now saw it was caused by the app now we start to get our page back little by little..
Hello There, I’m really sorry to hear about your experience with the app, and I appreciate you bringing this to our attention. Regarding the SEO concerns, I want to reassure you that the app does not redirect search engine bots. This has been a core feature since day one. Major search engine bots—such as Google, Apple, Bing, and Yandex (among others)—are excluded by default. You can find the full list of excluded bots in this article: https://help.spicegems.com/geoip-country-redirect/country-redirect/faqs/list-of-search-engine-crawlers-excluded-by-the-app As for your specific issue, our senior engineer has reached out to you and will be happy to assist further. -Ankit Co-Founder, SpiceGems
Great support team; technically they are very strong
Amazing customer service, very quick and helpful!! The app is great, I highly recommend!
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