GeoIP Country Redirect
The reviews for this Shopify app are mostly positive, with users praising the excellent customer support and quick response times. Many users highlighted the helpfulness and efficiency of the support team in resolving issues and customizing features to suit their needs. The app itself was described as easy to use and effective in redirecting traffic to the correct country store. However, there were a few negative reviews mentioning issues with SEO and analytics, as well as difficulties in canceling the app subscription.
Review RSS feed
customer support is very helpful
This app Destroyed our website SEO. By doing redirect from US trafic to our second store. All the US page took paternity on our EU Website store.. So all our SEO Page from our official EU store started to being unidexed grom the GSC... We lost lot of trafic from our organic google trafic because our google page didn't exist anymore now it takes months to get our pages approved and reindexed to google and at the same top positions... Couldnt even get refund while we lost thousand of sales because of this. Hopefully we now saw it was caused by the app now we start to get our page back little by little..
Hello There, I’m really sorry to hear about your experience with the app, and I appreciate you bringing this to our attention. Regarding the SEO concerns, I want to reassure you that the app does not redirect search engine bots. This has been a core feature since day one. Major search engine bots—such as Google, Apple, Bing, and Yandex (among others)—are excluded by default. You can find the full list of excluded bots in this article: https://help.spicegems.com/geoip-country-redirect/country-redirect/faqs/list-of-search-engine-crawlers-excluded-by-the-app As for your specific issue, our senior engineer has reached out to you and will be happy to assist further. -Ankit Co-Founder, SpiceGems
Great support team; technically they are very strong
Amazing customer service, very quick and helpful!! The app is great, I highly recommend!
Sign up to receive AppNavigator updates
Find out when we add keyword-monitoring, review RSS feeds and more.