GeoIP Country Redirect
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customer support is very helpful
This app Destroyed our website SEO. By doing redirect from US trafic to our second store. All the US page took paternity on our EU Website store.. So all our SEO Page from our official EU store started to being unidexed grom the GSC... We lost lot of trafic from our organic google trafic because our google page didn't exist anymore now it takes months to get our pages approved and reindexed to google and at the same top positions... Couldnt even get refund while we lost thousand of sales because of this. Hopefully we now saw it was caused by the app now we start to get our page back little by little..
Hello There, I’m really sorry to hear about your experience with the app, and I appreciate you bringing this to our attention. Regarding the SEO concerns, I want to reassure you that the app does not redirect search engine bots. This has been a core feature since day one. Major search engine bots—such as Google, Apple, Bing, and Yandex (among others)—are excluded by default. You can find the full list of excluded bots in this article: https://help.spicegems.com/geoip-country-redirect/country-redirect/faqs/list-of-search-engine-crawlers-excluded-by-the-app As for your specific issue, our senior engineer has reached out to you and will be happy to assist further. -Ankit Co-Founder, SpiceGems
Great support team; technically they are very strong
Amazing customer service, very quick and helpful!! The app is great, I highly recommend!
I used this app to block China, but my analytics still show daily visits from China viewing my products. My shop is small (usually under 10 visits/day), yet for the past 3–4 months it’s jumped to 50+ visits/day, with over 90% from China. The developers said this is “normal” and suggested blocking them from analytics in Shopify, but many days I see no traffic from anywhere else — only China. If China is blocked, how are product pages being viewed from China DAILY? It doesn’t add up. I wouldn’t recommend paying for this app.
good customer service. Good app for those brands doing business in many markets.
The support team is highly exceptional. I wasn't able to set up my redirects for the US version of my product, and they quickly resolved it. Customer for life now. Great job guys
Amazing support solving a couple of challenging situations.
Just started using the app. Easy to set up, works as intended. Ganesh from support team was quick to answer my questions and helped with the setup. I would like to see inverted rule for country selection, but it is a minor detail.
Just switched over from another app that stopped working, and the experience here has been great so far. Chitra and the team were really responsive and helpful with installing a custom switcher and also worked on speeding up the app, which was initially a little slow. They were quick, thorough, and explained clearly what they had done - excellent service and app.
Great app so far, does what we need it to
This right here is the one! I tried a bunch of different apps, and this one was by far the best. An important thing for us was integrating both Shopify markets and external URLs. This app does it! Great customisability too and support team. Thanks!
Its a good app and does its job well. Customer support is also helpful
Very helpful support and easy interface for setting up redirects.
Ganesh and the team are great. Helped me set up several stores and tweak it to just how we wanted it. Very prompt with the support too. Highly recommended
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