All reviews

Rating Breakdown

  • 5
    94% (89 ratings)
  • 4
    2% (2 ratings)
  • 3
    0% (0 ratings)
  • 2
    1% (1 ratings)
  • 1
    3% (3 ratings)

Reviews with Text

  • 98% (93)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 7, 2024

Works very well. The support for this app is excellent and super fast. They were able to deal with our request in full and also help us quickly with customisation according to our requirements. I can highly recommend this app.

Using app

9 months

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2024

We had a slight issue with the app which turned out to just be a jquery issue. Ganesh sorted it for us straight away & is now back to working perfectly. Thank you!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

July 20, 2023

Great support, all my problems were solved in record speed. Great work thanks a lot to the support team!

Using app

Over 2 years

Total reviews

11

Average rating

5.0

5 / 5 Share

Feb. 28, 2023

Excellent app and support - would highly recommend this app. We had an issue with Instagram redirecting incorrectly and they were able to assist us rapidly and solve this relatively complex issue.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2023

Very happy with the app. Would definitely recommend. Makes it automatic for visitors to switch to the correct country store. Updating because I have had the app for a bit and just adding how responsive customer service is!

Using app

2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 12, 2022

I've had a terrific experience with this app. Perfect functionality and very responsive customer service. I highly recommend.

Store

LEMAlab

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 4, 2022

I had to verify some of the functionality of the app with their support and the response was very efficient and thorough. Happy to recommend these guys.

Using app

About 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

May 28, 2022

The support from the team at SpiceGems is second to none. App appears to be working as expected. Thank you for the CSS help team!

Using app

5 months

Total reviews

5

Average rating

5.0

5 / 5 Share

March 2, 2022

The app does its job very well is very easy to use! Small note/ hint: I wanted to adopt some redirect rules from the set of rules of one of our webstores, but found out that if you have the app open in multiple tabs, the change you make will be done in all open tabs. The SpiceGems team is fast, knowledgeable and very helpful. So far, all questions and requests have been answered completely and promptly. keep it up!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2021

Their customer service is just amazing. They are so fast to respond. They helped me modify my theme code to install a site switching drop down menu which is so helpful. Great work.

Using app

About 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

June 15, 2021

The team were very helpful with a tricky issue we were facing between a new clone site. Speedy & accurate response. App is very easy to use & straight forward to set up.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 21, 2021

User friendly Geo IP redirection app, with simple to advanced level settings. We use it to direct traffic between 5 stores, each with a targeted geographic catchment area. The support team is extremely helpful and is happy to get hands on to help with any queries.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

5 / 5 Share

April 14, 2021

Very easy to implement and the team at Spice Gems very helpful in helping with design of messaging.

Store

Barry M

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Jan. 20, 2021

We've been really happy with this app for handling our redirections, ensuring our customers are directed to the correct website from the get go. Really simple setup and the support team are very responsive with any questions.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2021

Great app with a variety of custom options to suit our needs. Great and timely support from the team too.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 5, 2020

Great support with customizing the pop-up. Easy to use app. Very happy with it all so far! GDPR banner simple and easy to set up too.

Using app

17 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 1, 2020

This app has been working seamlessly and customer service has been fantastic. They're extremely responsive and take the effort to understand your problem and help solve it until you're satisfied. Highly recommend.

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 6, 2020

Great app, a couple of small glitches when it was first enabled but the SpiceGems development team were very quick to find and fix the problem - they reply to emails within minutes and are very courteous. Highly recommend this app!

Using app

7 days

Total reviews

9

Average rating

5.0

5 / 5 Share

July 20, 2020

I am configuring the app and toggling the option. The people at the support team are awesome. They are quick to respond and knowledgable.

Using app

About 9 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

July 19, 2020

We use this app on all 5 of our Shopify stores. It's an absolute must have for us. The app works really well and has never faltered once. Awesome app and awesome team. Two thumbs up

Using app

Over 1 year

Total reviews

12

Average rating

4.9