All reviews

Rating Breakdown

  • 5
    81% (59 ratings)
  • 4
    4% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    1% (1 ratings)
  • 1
    12% (9 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 31, 2024

It works for me to redirect people to their correct regional sites. I had some technical issues setting up (my error) and customer support fixed it.

Using app

--

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

It worked well for me. I had one issue and the support helped and solved the issue for me, It was really helpful. I highly recommend this app.

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 3, 2023

Great app. Great team. Have tried others and not nearly as good. Thank you for your support.

Using app

3 months

Total reviews

7

Average rating

5.0

1 / 5 Share

June 6, 2023

doesn't work. Installed code above in liquid code theme section - still doesn't work. I tried to reconfigure redirect twice, no luck.

Using app

14 minutes

Total reviews

2

Average rating

3.0

Developer Reply

Please allow us the opportunity to check and give you support to make sure it is working fine on your store. We have many users and it works fine on all stores. Sometimes it is just a matter of checking that your browser is not caching old information from the web when testing. Whatever it is we will fix the issue for you. We have sent a collaboration invite and emailed you.

2 / 5 Share

April 26, 2023

The app stopped working few days ago and I have been unable to get help from the app developers. I am unable to open the app on Shopify to change redirection settings. The current redirects are still live.

Using app

Over 4 years

Total reviews

4

Average rating

4.3

Developer Reply

We responded within 24hrs to your enquiry and resolved the issue. Shopify changed embed functionality on all apps and but is all resolved now.

5 / 5 Share

April 20, 2023

The app appears to be working effectively to redirect traffic to our Canada (diyanu.ca) and US (diyanu.com) stores based on the shopper's location. Had an issue with the initial setup and the team jumped in right away to troubleshoot and get things set up properly. I would recommend this app!

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 20, 2022

I have been using the Geolocation app for some time now and find it to be perfect for our business. The support is fantastic and Shen is always available to assist with configurations if need be, not to mention the incredible support he has been with other matters relating to my Shopify stores and Google optimizations, verification and more. I highly recommend using this App and the services provided by Geolocation and MOD Media.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 20, 2022

We run 3 stores servicing different areas and we use this app to route clients to the correct store. I recently had an issue with the app and received quick and friendly support checking our app was configured correctly.

Store

L'Objet

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 24, 2022

Great service and quick responses from the team. We've been using this app for more than 2 years and it's the best one for the price.

Using app

Over 2 years

Total reviews

8

Average rating

5.0

1 / 5 Share

Nov. 26, 2021

OUR WEBSITE JUST CRASHED ON BLACK FRIDAY BECAUSE OF THIS APP. Similar experience to the review below. Can someone help ASAP?

Using app

2 months

Total reviews

6

Average rating

3.7

Developer Reply

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.

1 / 5 Share

Nov. 25, 2021

YOUR APP JUST CRASHED OUR WHOLE WEBSITE HOURS BEFORE BLACK FRIDAY! And we can't even remove it!!! DO NOT SUGGEST!!!

Using app

About 1 year

Total reviews

7

Average rating

2.1

Developer Reply

We increased the servers to ensure they would run smoothly for Black Friday. This may have affected the app for about 30 mins.

4 / 5 Share

Sept. 29, 2021

Got an error displayed after uninstalling the app, then got to fix it. I am updating my review because I am ready to give it a second chance.

Store

Hendiya

Using app

About 1 month

Total reviews

3

Average rating

4.3

Developer Reply

We are more than happy to assist, just reach out to us. Usually this should work flawlessly unless the coding of your store is slightly different to others. Please email us at [email protected] with your store address and we will fix anything up for you as quickly and efficiently as possible. It looks like it has been removed though?

5 / 5 Share

Aug. 9, 2021

This app is fantastic. I used it while we had a US & Australia shopify website operating and it was the only app I could get to work seamlessly between the two after trying a few. The support has been great and very proactive, even calling us after hours when we had issues. Highly recommend.

Using app

6 months

Total reviews

4

Average rating

5.0

5 / 5 Share

June 7, 2021

Just worked perfectly out of the box so to speak and solved a big problem for us. I did have a question about using it for something else and the support went well above and beyond in assisting us. Highly recommended.

Using app

Over 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

May 12, 2021

Amazing customer service (big shout out to Shen!). He helped me with the set up and was so friendly, attentive and efficient. The Auto-redirect works perfectly on our store. And I know If I need any extra assistance he'd be happy to help :)

Using app

21 days

Total reviews

6

Average rating

5.0

5 / 5 Share

April 20, 2021

This app was the first one we found that could create a redirection based on a specific URL (opposite to the whole site redirection). Also, our theme was quite specific and when we added a redirection bar the support create a specific code to make it work for us.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 8, 2021

It's a really easy to use application and and the customer support is here to help you. I got answer to my questions in a flash. Thanks.

Using app

9 months

Total reviews

1

Average rating

5.0

1 / 5 Share

Jan. 14, 2021

After Uninstalling, there is still code left in my theme files and everywhere on my shop at the top appears the message "Liquid error: Could not find asset snippets/geolocationredirect_snippet.liquid". How I can fix it?

Store

ZeMove

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

We have sent an email to you to help resolve the issue please email us at [email protected] if you have not received it or have any questions, we are here to help resolve any issues as quickly and efficiently as possible.

5 / 5 Share

Nov. 23, 2020

This app solved exactly what we were trying to do with our store that targets New Zealand and Australia. Not to mention, the team was quick to respond to our question and provided immediate support when we were stuck. Highly recommend! :-)

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 4, 2020

I was having an issue with my store creating a redirect loop to my old site and back to the new one. I was fairly certain this was due to some old code left behind behind either a previous app ( we tried more than one) or myself trying to hand code it. The customer service team was quick to respond top my email and once they confirmed the issue was not their code still offered to help me locate the errant code and fix my issue. Their app is easy to use, but this 5 star review is for great customer service.

Using app

5 months

Total reviews

2

Average rating

5.0