Geos: Geolocation & Redirect
Geos: Geolocation & Redirect
Rating
4.8
feedback
18
chart
#2,014
Reviews Over Time
App Ranking
Time spent using app
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Less than an hour
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Reviews Summary
The Shopify App has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service provided by the developers. Users appreciate the ease of use of the app and the quick and helpful support they received, especially from a team member named Lea. The app is praised for its functionality, user-friendly interface, and the responsiveness of the customer and technical support. Users also mention that the developers are passionate about their project and go above and beyond to assist with any issues or questions. Some users noted minor bugs but were impressed by how quickly they were resolved.
Highlights
Rating Breakdown
All reviews
Dec. 18, 2024
Because Shopify is no longer developing their Geolocation app, we were left searching for a viable replacement. We're very fortunate to find this app that meets our needs, and support is amazing. Thank you Lea!
Dec. 16, 2024
Wow, i downloaded this app but had trouble setting up. I emailed them now 2 weeks back (asking for urgent help) - ZERO reply. Even followed up - nothing. Only downloaded it as the customer service is supposed to be good. Guess its useless to me now and will have to undownload. Quite frustrating given the loss of time.
This is Lea from the Geos app. I sincerely apologize for missing your email — the previous message accidentally ended up in the spam folder 😢 At Geos, we’re offering Early Bird customers lifetime free access to all current app features, along with dedicated support. Please let me know a time that’s convenient for you to go online, and I’d be more than happy to personally assist you in reinstalling the app, customizing the interface, setting up geo-location popups on your website, and ensuring your users are directed to the right language and currency. Wishing you a joyful and peaceful holiday season – I’ll be here ready to assist, what time will work best for you? Lea Geos team
Dec. 12, 2024
Amazing app, great customer service. I was having trouble redirecting between 2 Shopiy stores and they do that for me for free
Dec. 6, 2024
De service is echt top. ze helpen snel en zijn vriendelijk + echt een top app.
Thank you so much for your sweet words! Wishing you all the best as you grow your store! And we’re always here to help if you need anything via Live Chat or at [email protected]. Merry Christmas! Sarah The Geos Team
Nov. 28, 2024
All the other reviews aren't lying, the level of commitment and engagement of the support team is simply extraordinary (thanks Lea!). They've got us up an running with a few hours, taking extra care to implement any additional requests that we have. It seem that their approach differs from everyone else - "if something is missing, just let us know" - their dev team immediately tries to implement custom solutions. Simply great!
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