Geos: Geolocation & Redirect
All reviews
horrible app. doesn't work. I try to save the changes I made to pop up but it's bugged doesn't save anything. stay away
[July 09] I know your first experience with Geos was not good, but if you’re open to giving the app another chance, I’d be happy to personally support you through the setup and stay with you until everything works properly on your store. We can review everything together. I’ve also sent you an email with the detailed support plan I prepared for you, so I hope you’ll have a chance to take a look. We’d really love the chance to make this right. ------ [June 13] I'm Lea from Geos app! We’re truly sorry that you ran into this issue while setting up your popup. We completely understand how frustrating it must have been to make your changes and then be unable to save them. As soon as we received your message, our Development team investigated the issue and fixed it completely. The Save button is now working normally, and your changes should be saved as expected. We’ve also sent you an email with a personal follow-up and a solution prepared specifically for your store. Please have a look when you have a moment. Thank you for bringing this to our attention and giving us the chance to make things right. We’re always here if you need any further help.
Wow, i downloaded this app but had trouble setting up. I emailed them now 2 weeks back (asking for urgent help) - ZERO reply. Even followed up - nothing. Only downloaded it as the customer service is supposed to be good. Guess its useless to me now and will have to undownload. Quite frustrating given the loss of time.
This is Lea from the Geos app. I sincerely apologize for missing your email — the previous message accidentally ended up in the spam folder 😢 At Geos, we’re offering Early Bird customers lifetime free access to all current app features, along with dedicated support. Please let me know a time that’s convenient for you to go online, and I’d be more than happy to personally assist you in reinstalling the app, customizing the interface, setting up geo-location popups on your website, and ensuring your users are directed to the right language and currency. Wishing you a joyful and peaceful holiday season – I’ll be here ready to assist, what time will work best for you? Lea Geos team
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