All reviews

Rating Breakdown

  • 5
    94% (33 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    6% (2 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 30, 2025

I’d like to give special thanks to this customer support agent. Excellent service — always quick to respond, no matter what the issue was, and they resolved every problem efficiently and professionally. Truly appreciate the help! A great support team member and a pleasure to work with.

Store

Arkpax

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

March 29, 2025

Super Service, sehr hilfsbereit. Meine Wünsche wurden erfüllt.

Using app

--

Total reviews

7

Average rating

5.0

5 / 5 Share

March 27, 2025

Their support is unique. They helped me set up everything I needed. The plugin works great. There was a bug, but they managed to fix it within days. Thank you so much.

Store

Carista

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 25, 2025

The functionality perfectly meets my requirements, and the installation and operation are simple, especially the support for multiple stores.

Using app

29 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 24, 2025

The app provides an excellent solution for adding a popup that allows users to select the right country and language for browsing. I really appreciate that it leverages Shopify Markets to retrieve the correct URL and offers the ability to connect multiple stores, making it easy to manage country and language selectors seamlessly. Lea from the support team was incredibly helpful and responded quickly to all my questions and assisted me in setting up the app across multiple stores. Highly recommended!

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2025

Great easy to use app and the customer service goes above and beyond

Store

StreetX

Using app

About 22 hours

Total reviews

3

Average rating

3.7

Developer Reply

Thanks so much for your compliment! It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Feb. 28, 2025

Works as described, I'd recommended to anyone trying to auto redirect to their markets.

Store

MINERVA

Using app

About 5 hours

Total reviews

3

Average rating

5.0

Developer Reply

Thanks so much for your compliment! It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Feb. 28, 2025

I've spent months looking for a solid solution to redirect customers and this app does that SO well. Lea is fantastic and replied to my query rapidly, the app works, does not bug, and notably redirects to the landing page rather than the homepage. 5 stars.

Using app

25 minutes

Total reviews

9

Average rating

5.0

Developer Reply

Hi 👋 Thanks so much 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Feb. 24, 2025

Service is a 5! Functionality is a 5! Great app all the way through! Lea did an amazing job making sure all our request was handled with care! Marco // KINETIK - https://kinetikshop.dk

Store

KINETIK

Using app

About 1 hour

Total reviews

2

Average rating

5.0

Developer Reply

We really appreciate your comment ^^ Take care, and don’t hesitate to reach out anytime—Live Chat or help@onionlab.io are always open for you. Kai Geos team

1 / 5 Share

Feb. 2, 2025

Tres mauvaise application, lente

Using app

27 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Nous sommes vraiment désolés et aimerions en savoir plus sur les problèmes que vous avez rencontrés. Pourriez-vous nous donner plus de détails sur ce qui vous a semblé lent ou n’a pas bien fonctionné pour vous ? 🙏 Notre équipe est prête à résoudre tous les problèmes. Nous espérons que vous pourrez donner une nouvelle chance à l'application—bien sûr, entièrement gratuitement—afin que vous puissiez profiter d'une expérience fluide. Dans l'attente de vous lire ! 💙 --------------------------- We’re really sorry, and truly appreciate it if you could share a bit more detail on what felt slow or didn’t work well for you? Our team is 200% ready to resolve any problems. We’d love for you to give the app another try—of course, completely free—so you can have a smooth experience. Geos team

5 / 5 Share

Jan. 21, 2025

Amazing support for my request and fast delivery. Would always work with them again.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words! 🙏 We're thrilled our support team was able to help you quickly. Wishing you all the best! We're just a message away—via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Jan. 19, 2025

Good

Using app

8 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your feedback! Wishing you a great day ahead! Reach out anytime—Live Chat or help@onionlab.io is always here for you. Kai Geos team

5 / 5 Share

Jan. 16, 2025

Their support is very good. Very quick response time and extremely helpful. Their app does everything I want it to do and is FREE! What more could I ask for?

Using app

About 2 hours

Total reviews

12

Average rating

4.8

Developer Reply

We really appreciate your compliment! 😊 Take care, and don’t hesitate to reach out anytime—Live Chat or help@onionlab.io are always open for you. Kai Geos team

5 / 5 Share

Jan. 15, 2025

5 Stars! Support is the best. Fast reply and didn't leave without fixing my site issue. Thank you to Lea for helping me.

Store

My Store

Using app

1 day

Developer Reply

Thanks a ton for your lovely feedback! 🙌 We're so happy our team could provide the prompt support you needed. Wishing you the best! Feel free to contact us anytime—Live Chat or help@onionlab.io has got you covered. Kai Geos team

5 / 5 Share

Jan. 13, 2025

Store

WOUF

Using app

About 6 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your 5-star review! Wishing you all the best! We're just a message away—via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Jan. 7, 2025

The geolocation app works perfectly, and the customer service is excellent!

Using app

About 17 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thanks so much for your compliment 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Dec. 24, 2024

This App is absolutely excellent. It works seamlessly, and communicating with their customer service is very easy. Their responses are quick, and they address any issues promptly. They have made my store much better! Thanks team and thanks Lea

Using app

16 days

Total reviews

4

Average rating

5.0

Developer Reply

Thanks so much for your compliment 🙏 It’s fantastic to know our support team could assist you promptly. Wish you all the best! we're here whenever you need—whether via Live Chat or at help@onionlab.io. Kai Geos team

5 / 5 Share

Dec. 18, 2024

Because Shopify is no longer developing their Geolocation app, we were left searching for a viable replacement. We're very fortunate to find this app that meets our needs, and support is amazing. Thank you Lea!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for being one of our early customers—we truly appreciate it. Wishing you a magical holiday season and a fantastic New Year ahead! Feel free to reach out to us anytime via Live Chat or at help@onionlab.io. Lim Geos team

1 / 5 Share

Dec. 16, 2024

Wow, i downloaded this app but had trouble setting up. I emailed them now 2 weeks back (asking for urgent help) - ZERO reply. Even followed up - nothing. Only downloaded it as the customer service is supposed to be good. Guess its useless to me now and will have to undownload. Quite frustrating given the loss of time.

Using app

6 days

Total reviews

3

Average rating

2.0

Developer Reply

This is Lea from the Geos app. I sincerely apologize for missing your email — the previous message accidentally ended up in the spam folder 😢 At Geos, we’re offering Early Bird customers lifetime free access to all current app features, along with dedicated support. Please let me know a time that’s convenient for you to go online, and I’d be more than happy to personally assist you in reinstalling the app, customizing the interface, setting up geo-location popups on your website, and ensuring your users are directed to the right language and currency. Wishing you a joyful and peaceful holiday season – I’ll be here ready to assist, what time will work best for you? Lea Geos team

5 / 5 Share

Dec. 12, 2024

Amazing app, great customer service. I was having trouble redirecting between 2 Shopiy stores and they do that for me for free

Store

Centric

Using app

About 18 hours

Total reviews

12

Average rating

4.4