Gift Box • Free Gift Purchase
Drive sales with a free gift with purchase (GWP) &...
Rating
4.9
feedback
198
chart
#2,107
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
17%
-
Less than a month
40%
-
Less than a year
30%
-
More than a year
10%
Reviews Summary
The Gift Box app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer service and ease of use. Customers appreciate the quick response times and efficient resolution of issues by the support team. The app is praised for its straightforward setup, seamless integration with Shopify stores, and the ability to boost sales through free gifts and promotions. Users also commend the app for its clean design, user-friendly interface, and the customization options available. However, there are a few mentions of theme compatibility issues and pricing concerns, with some users finding the cost slightly high for the features provided.
Highlights
Review RSS Feed
All reviews
Feb. 2, 2026
I was having an issue with the free gift I had set up propagating in fulfillment. I got on chat. It referred me to a human. They jumped on the problem and had it resolved within 30 minutes. I'm a very happy and well supported Gift Box customer. Thank you
Jan. 27, 2026
Nice Service !
Thank you for your rating. We’re happy to hear you enjoyed our service. If you ever need any help in the future, please don't hesitate to reach out to our team :)
Jan. 22, 2026
Great too, Costumizes well and if not, the support is super alert and great at helping out
Thank you for your kind review. Our team was happy to help! Don't hesitate to reach out to us whenever you need our assistance.
Dec. 11, 2025
We’ve had a great experience using GiftBox. The app itself is very straightforward and easy to understand, which made setup and day-to-day use seamless while we were learning the platform. A huge shoutout to Rein and the GiftBox support team. Email support has been quick, clear, and straight to the point, always helpful and easy to deal with. The level of support really stood out and made the whole experience even better. We’ve loved using GiftBox and will definitely continue to use it moving forward. Highly recommend.
Thank you for sharing your experience. We’re thrilled to hear that the app has been straightforward for your team to learn and use. We’ll be sure to pass along your shoutout to Rein, it’s great to know our email support has been quick, clear, and helpful as you get set up.
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