Gift Box • Free Gift Purchase
Drive sales with a free gift with purchase (GWP) &...
Rating
4.8
feedback
193
chart
#2,298
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
18%
-
Less than a month
41%
-
Less than a year
30%
-
More than a year
9%
Reviews Summary
The GiftBox app has received overwhelmingly positive reviews from users. Users appreciate the app's ease of use, seamless integration with their Shopify stores, and the ability to boost sales through free gifts and promotions. The customer service provided by the GiftBox support team is highlighted as exceptional, with quick responses, efficient problem-solving, and going above and beyond to assist users. Some users mentioned specific support team members like Rein, Juan, Melannie, and Joan, who provided outstanding assistance. However, there were a few mentions of issues with theme compatibility and pricing concerns, with some users finding the $49.99 per month plan slightly pricey. Overall, the app is highly recommended for its functionality, user-friendly interface, and top-notch customer service.
Highlights
Review RSS Feed
All reviews
Dec. 11, 2025
We’ve had a great experience using GiftBox. The app itself is very straightforward and easy to understand, which made setup and day-to-day use seamless while we were learning the platform. A huge shoutout to Rein and the GiftBox support team. Email support has been quick, clear, and straight to the point, always helpful and easy to deal with. The level of support really stood out and made the whole experience even better. We’ve loved using GiftBox and will definitely continue to use it moving forward. Highly recommend.
Dec. 10, 2025
Very well done app with an amazing support team! I used every year during Christmas and it's very easy to use and increase a lot the conversion rate
Dec. 3, 2025
This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.
Nov. 26, 2025
I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!
We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.
Nov. 26, 2025
Idea is great but it should be displayed at cart
Thank you for your feedback. We're glad you appreciate the core idea of Gift Box. We typically ensure that the free gift is always displayed in the cart once the offer conditions are met, so we are interested in understanding exactly what you were expecting to see that was missing. We have reached out to you directly and hope to get your reply soon so we can help. Alternatively, please feel free to send us more details at [email protected]. We want to ensure the app is working perfectly for you!
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