Rating

4.9

feedback

188

Reviews

chart

#1,507

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    5%
  • Less than a month
    24%
  • Less than a year
    54%
  • More than a year
    15%

Reviews Summary

The Gift Box Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, comprehensive features, and excellent customer service. Many users highlight the quick response times and efficient support provided by the app's team. The ability to offer free gifts and incentives to customers is highly valued, with many users noting an increase in average order value and customer satisfaction. However, a few users mentioned concerns about the app's pricing and occasional technical issues, such as theme conflicts or delays in gift application. Overall, the Gift Box app is recommended for its functionality, user-friendly interface, and responsive support team.

Highlights

Ease of use and comprehensive features
Excellent customer service and quick response times
Increase in average order value and customer satisfaction
Concerns about pricing and occasional technical issues
Recommendation for functionality and user-friendly interface

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Nov. 17, 2024

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great customer service and help

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Easy to manage and great customer service

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

很好用,已经用了一年多了

Store

Joshiny

Using app

7 months

Total reviews

3

Average rating

5.0

All reviews

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