Gift Box • Free Gift Purchase
Drive sales with a free gift with purchase (GWP) &...
Rating
4.9
feedback
203
chart
#3,010
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
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Less than a day
17%
-
Less than a month
39%
-
Less than a year
31%
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More than a year
10%
Reviews Summary
The GiftBox app has received overwhelmingly positive reviews from users, with many highlighting the exceptional customer support provided by the team. Users appreciate the ease of use, intuitive interface, and the app's effectiveness in boosting sales through free gifts and promotions. The support team, including individuals like Tina, Marcela, Rein, and Joan, has been praised for being responsive, quick to resolve issues, and going above and beyond to assist users. The app's functionality, seamless integration with Shopify stores, and the level of customization available have also been commended. However, there have been a few instances where users faced issues with the app not functioning as expected, such as gifts not being added automatically or compatibility issues with certain Shopify themes.
Highlights
Review RSS Feed
All reviews
Feb. 26, 2026
Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours. In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes. Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.
We really appreciate you taking the time to share such a detailed review! It’s great to hear that Tina was able to help you sort it out so efficiently and save you some time. We’ll definitely pass the message on to her, it’ll make her day. Please don't hesitate to reach out whenever you need a hand :)
Feb. 24, 2026
great support
Thanks for the review. It's great to hear you had a good experience with our support team. We're here if you ever need a hand with anything else down the road :)
Feb. 23, 2026
Easy to use, intuitive and does not impact much the store, defo worth it. Big ups to Marcela from customer care!
We really appreciate the feedback. It’s good to know the app is working smoothly and not impacting your store's performance. We'll make sure Marcela sees your shoutout as well, she'll be happy to hear it. Thanks for the support :)
Feb. 19, 2026
Just perfect :)
"Just perfect" is exactly the energy we’re going for! It’s been awesome having you with us for over a year now. If there’s ever anything we can do to make things even better, you know where to find us :)
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