Rating

4.8

feedback

209

Reviews

chart

#1,852

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    25%
  • Less than a year
    49%
  • More than a year
    15%

Reviews Summary

The reviews for the Gift Box app are overwhelmingly positive, with users praising its ease of use, effectiveness in boosting sales, and excellent customer service. Many users highlighted the quick response times and efficiency of the support team, as well as the app's user-friendly interface. Some users mentioned specific team members who provided exceptional assistance, further emphasizing the high level of customer service. However, a few users expressed concerns about language support and suggested adding new features. Overall, the app is highly recommended for its functionality and the outstanding support provided by the team.

Highlights

Ease of Use and Effectiveness in Boosting Sales
Excellent Customer Service
Language Support and Feature Requests
User-Friendly Interface
Quick Response Times and Efficiency

Rating Breakdown

  • 5
    92% (192 ratings)
  • 4
    4% (9 ratings)
  • 3
    0% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

April 22, 2025

Amazing app that is so easy to use on the back end and for our customers. Amazing customer support as well.

Using app

Almost 2 years

Total reviews

13

Average rating

4.5

5 / 5 Share

April 15, 2025

This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

April 14, 2025

The support is really excellent. I received an answer within a few minutes and was also helped directly. With regard to the app, I would like to have one more setting option: To replace the pop-up field for selecting the gift with a slot in the shopping cart. That would be a nicer solution when shopping via smartphone.

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

April 14, 2025

Easy set up and super fast support service!

Using app

4 days

Total reviews

6

Average rating

4.8

5 / 5 Share

April 10, 2025

Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!

Using app

11 days

Total reviews

3

Average rating

5.0

All reviews

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