Gift Box • Free Gift Purchase
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Great app that works seamlessly. The customer support team is lovely and resolves any issues quickly. It’s a great option for anyone looking to run gifts with purchase without relying on discount codes. We’re also loving the validation feature!
Excellent app with great flexibility for gift promotions. What really sets Gift Box apart is the outstanding support. A special thank you to Marcela, who has always been incredibly responsive, knowledgeable, and helpful whenever we needed assistance. Highly recommended!
We have been using this app for a long time and it works very smoothly for us.
I tried different apps, and in some cases I almost have to be a programmer to know how to make any changes.... When I thought that I almost got it, another problem came, so I gave up and tried and tried and tried until I found Gift Box, and I couldn't believe how amazingly easy it was to use. In minutes!! I made my gift box promo... Minutes, I tell you!!! With others I have to read a bible of instructions and try to think like a programmer to know what they're trying to tell... This was a charm!! And when a bug did appear... and the robot was trying to help me... A HUMAN!! came to the rescue!! and immediately fix the problem.
Very helpful customer service and tech support!
Amazing App been using it for the past 4 years, I had a minor problem when I changed my cart app, they went really deep until they solved it. Thanks a lot for being so kind and professional!
Chatting with a real person for help is great.
The support team responds and resolves issues very quickly, so I recommend using this app.
I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)
Bom app. Ótimo suporte do Richie
Amazing app honestly , but their support is what got me to write this review.. We had a glitch on the GiftBox app where one of our products wasn’t adding to cart properly, and Tina jumped in straight away. She checked everything step by step, kept me updated throughout, and reassured me that if she couldn’t fix it herself, the tech team would resolve it within two hours. In the end, that wasn’t even needed, she sorted the issue herself within 20 minutes. Super responsive, calm under pressure, and genuinely committed to helping. What a legend. Thank you, Tina.
We really appreciate you taking the time to share such a detailed review! It’s great to hear that Tina was able to help you sort it out so efficiently and save you some time. We’ll definitely pass the message on to her, it’ll make her day. Please don't hesitate to reach out whenever you need a hand :)
great support
Thanks for the review. It's great to hear you had a good experience with our support team. We're here if you ever need a hand with anything else down the road :)
Easy to use, intuitive and does not impact much the store, defo worth it. Big ups to Marcela from customer care!
We really appreciate the feedback. It’s good to know the app is working smoothly and not impacting your store's performance. We'll make sure Marcela sees your shoutout as well, she'll be happy to hear it. Thanks for the support :)
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