All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (1 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 25, 2024

Top, service client incroyable !

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 31, 2024

Very good and easy to use app + very fast support

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Great app with a highly responsive development team and customer service. Great ROS.

Using app

About 1 year

Total reviews

13

Average rating

3.1

2 / 5 Share

March 2, 2024

Sehr enttäuscht. Leider funktioniert Sie nicht immer. Kunden wählen Ihre Prämie aber diese wird nicht in die Bestellung aufgenommen. Folge Unzufriedene Kunden, die denken Sie bekommen eine Prämie und dadurch doppelte Versandkosten!

Using app

Over 2 years

Total reviews

3

Average rating

4.0

Developer Reply

Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Based on the details you provided, it seems that the problems arose due to some incompatibility with your theme. Despite our best efforts, there are so many themes and customizations for Shopify stores that occasionally, we encounter ones with which we don't have integrations. Not to worry, our support team is available 24/7 to assist in resolving them :) Furthermore, we have sent you a follow-up message. If you could spare a moment to respond to our message, we will be committed to identifying the root cause of the discrepancy you experienced. We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence. Best regards, Digismoothie

5 / 5 Share

Feb. 14, 2024

Le service client est impeccable ! Ils se démènent pour répondre et effectuer les modifications nécessaires que j'ai demandés. Je recommande cette application pour sa facilité d'utilisation et le sérieux de l'assistance.

Using app

About 1 year

Total reviews

6

Average rating

4.3

5 / 5 Share

Feb. 12, 2024

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

The customer service team is always ready to help you and responds so quickly. We are so happy that we chose to use Gift Box for our gifting promotion!

Store

Everly

Using app

4 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Feb. 5, 2024

Amazing how this app works immediately without having to modify anything. It's simple to use and yet very powerful. You can also translate and change the text of your offers. Great light speed support.

Using app

About 15 hours

Total reviews

20

Average rating

4.3

5 / 5 Share

Feb. 5, 2024

Gran servicio post venda

Using app

11 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Jan. 29, 2024

A fantastic app, exactly what I was looking for. The support is super fast, friendly and helped me immediately with my questions and problems

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 22, 2024

Works as intended, i cant really tell how much more revenue, i have gotten based on the free gifts, but it seems like the customers are really happy, that they are being handed a free gift. Makes it much more special, when it pops up/shows up in their cart, so its not just something you do after the fact.

Using app

5 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 14, 2024

Customer service very good.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

Great app and easy to use! The support team very helpful and fast responding, they solved my issue immediately. Totally recommended!

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

A very excellent app run by an excellent team! Support is very friendly and helpful, and they reply quickly. I can say this is the best gift app there is, and we have tried many! There are quite a few features and even more advanced settings to unlock. Ask their team and they will show you the way! You won't be disappointed.

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2024

Excellent app, it should have a higher number of downloads since it provides a vital function to increase website conversion.

Using app

1 day

Total reviews

10

Average rating

3.8

5 / 5 Share

Dec. 27, 2023

I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction. First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options. However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution. I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!

Store

VOTARY

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 16, 2023

Using app

23 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 6, 2023

Great app, works perfectly. Vey good costumer service.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

Love this app! Excited to see my AOV increase dramatically. The service from the team was also amazing as they made custom changes just for me.

Store

Sister

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 30, 2023

The best app ever to generate more sales especially when promoting an offer.

Using app

About 1 year

Total reviews

4

Average rating

5.0