All reviews

Rating Breakdown

  • 5
    90% (175 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (186)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 28, 2025

He buscado muchas aplicaciones para ofrecer regalos y recompensas a mis clientes y creo que encontrado la indicada, aparte la atención al cliente es de cinco. Muchas gracias.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2025

Very easy to use and very supportive staff. Highly recommend!

Using app

About 4 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 12, 2025

Supportive and profesional. Thank you Joan for your assistance !

Using app

About 2 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

June 24, 2025

Es funktioniert alles super und ist leicht und schnell zu verstehen und einzurichten. Eine kleine Änderung konnten wir nicht direkt selber durchführen, aber der Support hat direkt geantwortet und sich schnell gekümmert. Ich bin wirklich beeindruckt vom Support-Team und wie schnell und lieb diese antworten.

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2025

Amazing service and an easy to use app

Using app

14 days

Total reviews

2

Average rating

5.0

5 / 5 Share

June 11, 2025

Great app and verry quick helpfull support

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2025

Very good experience. Easy to integrate, easy to use. Had an issue with a customer ordering free stuff and they fixed the problem instantly, even added code to prevent the issue from recurring. Excellent support , great app.

Using app

10 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 23, 2025

The support team responded quickly and was very helpful. After I sent a screenshot and explained the issue, everything was fixed within just a few minutes. Really impressed with how smoothly it was handled

Using app

About 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 14, 2025

The only app on Shopify that makes auto-adding gifts a painless process.

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2025

Amazing app that is so easy to use on the back end and for our customers. Amazing customer support as well.

Using app

Almost 2 years

Total reviews

12

Average rating

4.5

5 / 5 Share

April 15, 2025

This app is fantastic, easy to set up and use, easy to customize, css addition makes it simple to adjust to your brand and page exactly and when there was a feature I needed I messaged their team and they had it fixed and created in a few hours - amazing!!

Using app

About 7 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

April 14, 2025

The support is really excellent. I received an answer within a few minutes and was also helped directly. With regard to the app, I would like to have one more setting option: To replace the pop-up field for selecting the gift with a slot in the shopping cart. That would be a nicer solution when shopping via smartphone.

Using app

4 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 29, 2025

Easy set up and super fast and pro-active support service! Can help you with everything <3

Using app

About 2 months

Total reviews

7

Average rating

4.9

5 / 5 Share

April 10, 2025

Easy to integrate into your Shopify store. Every time I've reached out to support, I receive an answer in minutes (which is a huge plus) from Glecy who is super useful. The UI is easy to use and straight forward. There could be some more features to customise the widgets but overall a great app!

Using app

11 days

Total reviews

3

Average rating

5.0

1 / 5 Share

April 10, 2025

The block does not update dynamically and gifts can be selected even if the conditions are not met. It means there is no server-side validation that checks the conditions. This also means you cannot select a gift when you add a product to the cart dynamically and the conditions are met until you refresh the page. The gift is removed from the cart when you remove a product even if the conditions are still met. There is a limit of 10 items/Product Choice

Store

MUMIT

Using app

About 2 hours

Total reviews

1

Average rating

1.0

Developer Reply

Hi there, Thank you for your honest and detailed feedback, we really appreciate it. We're sorry to hear about the issues you've encountered. Our team has already reached out via email to better understand your setup and offer assistance. Gift Box is designed to work dynamically with most themes, but due to the variety of themes and carts in Shopify, occasional compatibility issues may occur. That said, we're happy to customize the app to work seamlessly with your store. If you’re open to giving us another shot, we’d love the opportunity to help resolve the problems you mentioned and make things right. Feel free to reach out via in-app chat or at [email protected]—our support is available 24/7. Best regards, Digismoothie Team

5 / 5 Share

March 28, 2025

Not only is it easy to use, but customer service is very quick and efficient. Very happy with how this app works!

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

March 21, 2025

The UI is well-designed, and the mechanism is solid, reliable, and refreshingly straightforward. We really like it. It’s clearly a high-quality product, and it shows. That’s why, despite many other apps available on the Shopify store with even more features, we chose to stick with this one. To be clear: this is a 5-star app in our eyes—the quality is unquestionable. We’re only holding back on the full rating in hopes that Italian will be added as a supported language soon. Since our store is multilingual, this is a significant issue for us. We're also looking forward to seeing a few new features added (which we've already suggested to their great support team). Speaking of support: it's truly excellent. We're honestly very impressed and enthusiastic. We also want to mention that we’ll definitely be trying Candy Rack for the Christmas season—it looks amazing. Quite expensive, but it seems worth it. Huge compliments to the team for such an outstanding job!

Using app

6 days

Total reviews

3

Average rating

4.7

5 / 5 Share

March 20, 2025

Love this app! It is very good for boosting sales and for getting rid of low-selling, low-value items!

Using app

10 months

Total reviews

7

Average rating

4.7

5 / 5 Share

March 7, 2025

Top App uns super Support

Store

upwoman

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

March 6, 2025

good and helped us convert

Using app

21 days

Total reviews

1

Average rating

5.0