All reviews

Rating Breakdown

  • 5
    93% (175 ratings)
  • 4
    3% (6 ratings)
  • 3
    1% (1 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (1 ratings)
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5 / 5 Share

Nov. 17, 2024

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great customer service and help

Using app

About 1 hour

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Easy to manage and great customer service

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

Using app

8 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

很好用,已经用了一年多了

Store

Joshiny

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Solicitamos o apoio do time do Gift Box e prontamente começaram a nos apoiar. Conseguiram solucionar com um grande atenção e carinho. Agradeço a atenção e para vocês é nota mil!!!

Using app

About 23 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing customer service and incredibly prompt response! Thank you!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Store

Dibleys

Using app

Over 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

July 17, 2024

great app and awesome customer service.

Using app

30 minutes

Total reviews

5

Average rating

5.0

5 / 5 Share

July 1, 2024

We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!

Using app

3 months

Total reviews

7

Average rating

4.6

5 / 5 Share

June 30, 2024

I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.

Store

Sókit

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 12, 2024

Great app - easy to install and set up. Febby and Joan have been a great help and are awesome to work with!!

Using app

20 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

June 7, 2024

Really great service. They coded a specific feature for us via chat, it took over an hour but they did it right away.

Store

Blonyx

Using app

Over 1 year

Total reviews

6

Average rating

4.2

5 / 5 Share

May 10, 2024

Excellent app, excellent service! I've been using it for over 2 years now and the app has significantly increased our AOV. Highly recommend!

Using app

Over 2 years

Total reviews

4

Average rating

5.0

4 / 5 Share

April 25, 2024

Solid gwp app. Can sometimes lag a bit, but overall great option for easy gifts that automatically get added to cart. Their support team is also great -- super fast to respond and very hands on. They helped make a few adjustments to improve the gift box app on our site.

Store

Dansko

Using app

About 1 year

Total reviews

2

Average rating

4.5