Gift Box • Free Gift Purchase
Gift Box | Boost Your Sales Using Free Gifts With...
Rating
4.8
feedback
194
chart
#1,921
All reviews
Review RSS Feed
Dec. 3, 2025
This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.
Nov. 26, 2025
I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!
We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.
Nov. 26, 2025
Idea is great but it should be displayed at cart
Thank you for your feedback. We're glad you appreciate the core idea of Gift Box. We typically ensure that the free gift is always displayed in the cart once the offer conditions are met, so we are interested in understanding exactly what you were expecting to see that was missing. We have reached out to you directly and hope to get your reply soon so we can help. Alternatively, please feel free to send us more details at [email protected]. We want to ensure the app is working perfectly for you!
Nov. 25, 2025
Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use. Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.
Using app
5 days
Total reviews
1
Average rating
5.0
This is excellent news. We are very pleased to hear that Gift Box has positively impacted your average sale after just a few days. Providing a clean design and rapid support—like the 15-minute resolution you experienced—are top priorities for us. Thank you for confirming that our app is delivering both performance and service. Don't hesitate to reach out to us if you need help with anything else :)
Nov. 24, 2025
Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service. Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)
Thank you for such a positive review. We appreciate you choosing Gift Box after comparing it against 17 other options. We are committed to maintaining a high-quality UI/UX for both our merchants and their customers. We are also glad that our support team was able to quickly resolve your theme incompatibility issue. We strive to be the most reliable and effective free gift solution on the market.
Nov. 23, 2025
Terrible! It worked when we tested it, but every-time we got an order it never added the free gift. Had to contact support multiple times which were quick to respond but never figured out the issue
Hi there, we’re truly sorry for your experience with Gift Box. It’s unacceptable that the free gift didn’t add on live orders, and while our team replied quickly, we didn’t resolve the root cause—our sincere apologies. We’ve issued a full refund and sent you an email with the details. If you’re open to giving us one more chance, we’d love to personally investigate your setup, run test orders with you, and get the free‑gift flow working reliably. We’ll prioritize your case and keep you updated at every step. Please reply to our email or contact us via the in‑app chat, and we’ll jump on this right away. —Lucia, Customer Success Manager, Gift Box
Nov. 23, 2025
Everything works perfectly, used for multible years! And the team behind is always there to help with anything!
Thank you for the wonderful review and for being with us for multiple years. We’re thrilled everything works perfectly and that our team has been helpful. If anything comes up, we’re here for you :)
Nov. 19, 2025
Great customer service !
Thank you for the review and for highlighting our customer service. We’re glad it’s been helpful—if you need anything, please reach out :)
Nov. 19, 2025
Le support est très réactif même si un premier tri est fait par IA, un humain prend vite le relais et règle les problèmes rapidement !
Merci beaucoup pour votre avis ! Ravies que notre support soit réactif et que le passage à l’équipe humaine vous ait aidé rapidement. Si vous avez besoin de quoi que ce soit, nous sommes là pour vous aider :)
Nov. 10, 2025
Great service, any questions (even during the weekend) they helped me with a solution.
Thank you for the great review. We’re happy we could help with your questions—even over the weekend. If anything else comes up, our team is here to help :)
Nov. 7, 2025
App & offers were super easy to set up & very straightforward, highly recommend! The support team was very responsive & fixed our code very quickly to make things work perfectly.
Thank you for sharing your first impressions, we’re thrilled setup was easy and that our team could quickly fix the code. If you need anything as you keep exploring the app, we’re here to help anytime :)
Sept. 30, 2025
We used this App to launch a promo! Customer service was super prompt to help up customize a feature and made set-up easy!
Sept. 26, 2025
easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)
Sept. 8, 2025
Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected. What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store. Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!
Aug. 19, 2025
Very easy to install, fast and efficient help via the chat to set it up - look forward to our first customer orders with gifts!
Aug. 10, 2025
Amazing support! We encountered a few issues with how a gift was being added to the cart and the support team were super helpful and quickly implemented fixes.
July 31, 2025