Gift Box • Free Gift Purchase
The Shopify App has received overwhelmingly positive reviews from users. Customers appreciate the ease of use, boost in average order value, and excellent customer service provided by the support team. The app is praised for its functionality, customization options, and seamless integration with online stores. Users highlight the quick response times and efficiency of the support team, with specific mentions of individual support agents like Marcela, Richie, and Tina who went above and beyond to resolve issues promptly. The app is commended for its ability to run gift promotions smoothly and increase conversion rates for businesses. However, some users mention that the pricing is a bit expensive, and a few suggest additional features like language support and customization options.
Gift Box runs our tiered gift-with-purchase for Black Friday, and the support is outstanding. We wanted VIP-only tiers through a private link, and Richie jumped into our live chat, tested the setup on our actual store, and walked us through it until all three gifts stacked perfectly. Fast, patient, and genuinely invested in getting it right. Highly recommend.
very easy to use and we have already seen a boost in AOV. customer service is very helpful and quick to respond!
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