Rating

4.9

feedback

207

Reviews

chart

#2,426

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    16%
  • Less than a month
    39%
  • Less than a year
    31%
  • More than a year
    11%

Reviews Summary

The Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, seamless integration with their online stores, and the ability to boost sales by offering free gifts. The customer support team is highlighted as a standout feature, with users commending the quick response times, efficiency, and professionalism of the support staff. Many users specifically mention the personalized assistance they received from team members, such as Tina, Rein, Marcela, and Melannie. The app's functionality, including the ability to set up promotions and customize features, is also well-received by merchants. However, a few users mentioned minor issues such as theme conflicts and pricing concerns, but these were quickly addressed by the support team.

Highlights

Positive customer service experience and quick response times
Ease of use and seamless integration with online stores
Ability to boost sales with free gifts and promotions
Minor issues like theme conflicts and pricing concerns quickly resolved
Personalized assistance from support team members like Tina, Rein, Marcela, and Melannie

Rating Breakdown

  • 5
    93% (192 ratings)
  • 4
    3% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 96% (199)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

May 4, 2026

Chatting with a real person for help is great.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

April 30, 2026

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 29, 2026

Amazing app

Using app

5 months

Total reviews

8

Average rating

5.0

5 / 5 Share

April 24, 2026

I love this app. It allows me to give back to my customers in the exact way I want to. The customer support is great too. The robot chat is really smart and quick and if its too complicated a live person jumps on pretty quickly. Everything I've needed to do, and every issue I needed to fix, was addressed quickly and with a very friendly and professional attitude. I would definitely recommend this app to anyone who needs a free gift option for their website. Support is everything when you are trying to run an online business and need your apps to work for you. 5star customer service and ability to fix issues quickly and correctly. Thanks guys!!! I want to hire all of you! :-)

Store

Amōriq

Using app

2 months

Total reviews

3

Average rating

4.7

5 / 5 Share

April 1, 2026

Using app

Over 4 years

Total reviews

1

Average rating

5.0

All reviews

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