All reviews

Rating Breakdown

  • 5
    90% (175 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 22, 2025

Good experience with Joan. He resolved my trouble very quickly

Store

Yoonah

Using app

23 days

Total reviews

4

Average rating

5.0

4 / 5 Share

Feb. 20, 2025

Using app

4 days

Total reviews

2

Average rating

4.0

5 / 5 Share

Feb. 11, 2025

I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!

Using app

About 3 hours

Total reviews

12

Average rating

5.0

5 / 5 Share

Feb. 2, 2025

The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)

Using app

4 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 21, 2025

Thanks to Melannie, She helped me with with the app. love the app.

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Dec. 19, 2024

Very happy with the functionality of the app and the support has been thorough and efficient. Thank you

Using app

About 1 year

Total reviews

10

Average rating

4.7

5 / 5 Share

Dec. 6, 2024

Support team of this app is lightning fast and the app it self is very easy to use.

Using app

About 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 5, 2024

Eine Klasse App um den Kunden eine freude zu machen ;) Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-

Using app

28 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

great team yall need this if yall want to boost sale

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2024

Using app

11 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Great customer service and help

Using app

About 1 hour

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 10, 2024

Easy to manage and great customer service

Using app

33 minutes

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 20, 2024

Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.

Using app

8 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 6, 2024

很好用,已经用了一年多了

Store

Joshiny

Using app

7 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2024

So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 30, 2024

Amazing customer service and incredibly prompt response! Thank you!

Using app

Almost 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 25, 2024

Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

July 24, 2024

Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!

Using app

8 months

Total reviews

2

Average rating

5.0

5 / 5 Share

July 23, 2024

Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!

Store

Dibleys

Using app

Over 1 year

Total reviews

7

Average rating

5.0