Gift Box • Free Gift Purchase
All reviews
I wanted to share my amazing experience with the Gift Box app, especially thanks to Melannie, who was incredibly efficient and patient. I had several requests and questions, and Melannie addressed each one with professionalism, while quickly resolving all my "issues." Her service truly exceeded my expectations! An impeccable customer experience that deserves to be highlighted. I highly recommend this app and Gift Box's customer service!
The app itself is very good and easy to use. But the real icing on the cake is the excellent customer service. Response time is quick and they are always happy to help you no matter your issue. Highly recommend! :)
Thanks to Melannie, She helped me with with the app. love the app.
Very happy with the functionality of the app and the support has been thorough and efficient. Thank you
Support team of this app is lightning fast and the app it self is very easy to use.
Eine Klasse App um den Kunden eine freude zu machen ;) Kinderleichte handhabung und falls es doch mal ein Problem gibt, ist der Support der App sehr zuverlässig und schnell-
Great customer service and help
Easy to manage and great customer service
Very good app, even better support. The app works well so far. Initially we had some issues with a theme conflict but support resolved it quickly. I've had to contact them three times since installation (only once really for proper technical support) and each time I hear back almost immediately and they helped me very efficiently. My only criticism is I think its expensive for an app that comprises such a small addition to the site and that may prevent me from using it long term - but I would probably say that about 90% of the apps on here.
An excellent app with comprehensive features. When encountering issues, their team responds quickly and professionally to help resolve them.
So happy with the results we've had using Gift Box so far! The developer team were also so quick and helpful when we needed some assistance, couldn't recommend more :)
Amazing customer service and incredibly prompt response! Thank you!
Had a minor issue which caused customer to get free gifts without a purchase of an item. They were quite responsive and did a custom fix quite swiftly!
Had an issue with the app - gifts weren't being applied automatically. Sent a message and 1 hour later a fix was found and implemented. Thanks for the very prompt and thorough support!
Good app. Have used it for a while and when there was a slight glitch, it was sorted very quickly. Thank you!
We LOVE this app because offering free gifts as incentives is really important to our brand. Their customer service is AMAZING. Immediately responsive and even willing to go above and beyond to help make things work the way we need them to for our brand. We anticipate being customers for a very long time. Highly recommend!
I had a problem the same day to launch the offer and I had no idea at all about how to fix it. The support team solved the issue in no time. Impressed.
I have the very best experience with the app and especially the support. Minor issue occured while using the app and I got an immediate response and problem was solved within minutes.
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