COR Surf review for Gift Box • Free Gift Purchase
Nov. 23, 2025
Terrible! It worked when we tested it, but every-time we got an order it never added the free gift. Had to contact support multiple times which were quick to respond but never figured out the issue
Hi there, we’re truly sorry for your experience with Gift Box. It’s unacceptable that the free gift didn’t add on live orders, and while our team replied quickly, we didn’t resolve the root cause—our sincere apologies. We’ve issued a full refund and sent you an email with the details. If you’re open to giving us one more chance, we’d love to personally investigate your setup, run test orders with you, and get the free‑gift flow working reliably. We’ll prioritize your case and keep you updated at every step. Please reply to our email or contact us via the in‑app chat, and we’ll jump on this right away. —Lucia, Customer Success Manager, Gift Box
