All reviews

Rating Breakdown

  • 5
    90% (175 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 3, 2025

This app does exactly as advertised, and it is very easy to use. I couldn't find a $29.99 plan. The minimum is $49.99 per month, which seems a little pricey. In the end, I like the app and plan to continue using it.

Using app

22 days

Total reviews

8

Average rating

4.9

5 / 5 Share

Nov. 26, 2025

I had trouble at first, but only because our theme code is not optimized/proper. Juan on the support team went WAY above & beyond to get me up and running the day before Thanksgiving. Thanks, Juan!

Using app

15 days

Total reviews

3

Average rating

2.7

Developer Reply

We appreciate you sharing your positive experience, and we are pleased that Juan was able to ensure a smooth setup, particularly during the busy time leading up to Thanksgiving. Our support team is here to assist with complex theme issues, and we are glad we could help get your offers running effectively. Thank you for recognizing Juan's efforts.

5 / 5 Share

Nov. 25, 2025

Gift Box is a very clean looking and functioning app that has already improved our average sale after only a few days of use. Also their customer service is top notch. I asked to have one item changed and it was done within 15 minutes.

Using app

5 days

Total reviews

1

Average rating

5.0

Developer Reply

This is excellent news. We are very pleased to hear that Gift Box has positively impacted your average sale after just a few days. Providing a clean design and rapid support—like the 15-minute resolution you experienced—are top priorities for us. Thank you for confirming that our app is delivering both performance and service. Don't hesitate to reach out to us if you need help with anything else :)

5 / 5 Share

Nov. 24, 2025

Ran into an incompability issue with our Shopify theme (Eclipse) but it was fixed within hours, all while getting realtime updates over Live chat. Perfect service. Also the UI/UX of the plugin is very good, both for the customers and for the admin. Best and simplest Free Gift app I could find, and I tested exactly 17 of them, paid and free. Suits anyone's needs perfectly if you just need to give a free gift automatically, where Shopify's built in Buy X Get Y discount type lacks automation (requires manual action from the customer, a discount code and/or an add to cart, from the customer in order to get the gift)

Using app

About 3 hours

Total reviews

2

Average rating

3.0

Developer Reply

Thank you for such a positive review. We appreciate you choosing Gift Box after comparing it against 17 other options. We are committed to maintaining a high-quality UI/UX for both our merchants and their customers. We are also glad that our support team was able to quickly resolve your theme incompatibility issue. We strive to be the most reliable and effective free gift solution on the market.

5 / 5 Share

Nov. 23, 2025

Everything works perfectly, used for multible years! And the team behind is always there to help with anything!

Using app

About 3 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for the wonderful review and for being with us for multiple years. We’re thrilled everything works perfectly and that our team has been helpful. If anything comes up, we’re here for you :)

5 / 5 Share

Nov. 19, 2025

Great customer service !

Using app

9 months

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for the review and for highlighting our customer service. We’re glad it’s been helpful—if you need anything, please reach out :)

5 / 5 Share

Nov. 19, 2025

Le support est très réactif même si un premier tri est fait par IA, un humain prend vite le relais et règle les problèmes rapidement !

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Merci beaucoup pour votre avis ! Ravies que notre support soit réactif et que le passage à l’équipe humaine vous ait aidé rapidement. Si vous avez besoin de quoi que ce soit, nous sommes là pour vous aider :)

5 / 5 Share

Nov. 10, 2025

Great service, any questions (even during the weekend) they helped me with a solution.

Store

Babiem

Using app

8 days

Total reviews

2

Average rating

4.5

Developer Reply

Thank you for the great review. We’re happy we could help with your questions—even over the weekend. If anything else comes up, our team is here to help :)

5 / 5 Share

Nov. 7, 2025

App & offers were super easy to set up & very straightforward, highly recommend! The support team was very responsive & fixed our code very quickly to make things work perfectly.

Using app

About 4 hours

Total reviews

10

Average rating

5.0

Developer Reply

Thank you for sharing your first impressions, we’re thrilled setup was easy and that our team could quickly fix the code. If you need anything as you keep exploring the app, we’re here to help anytime :)

5 / 5 Share

Sept. 30, 2025

We used this App to launch a promo! Customer service was super prompt to help up customize a feature and made set-up easy!

Using app

About 6 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 26, 2025

easy to set up, easy to navigate, customer service is responsive and fast. what more could you want? really love the way it displays on my store - especially the variant selection for free items (limited in like, every other app.)

Using app

1 day

Total reviews

18

Average rating

4.9

5 / 5 Share

Sept. 15, 2025

Great service & communication! Would highly recommend.

Using app

About 6 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 12, 2025

Ich bin sehr zufrieden und der Support ist top! :)

Store

Aeleila

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 8, 2025

Impressed with the app – it’s easy to use, integrates seamlessly with our store (in different language options), and has been a great way to add extra value for our customers. Setting up free gifts and promotions is straightforward and works exactly as expected. What stands out even more is the customer service. The support team is incredibly responsive, helpful, and quick to find solutions. They went above and beyond to make sure everything was running perfectly for our store. Highly recommend this app to anyone looking to create a better shopping experience with free gifts and promotions!

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Aug. 19, 2025

Very easy to install, fast and efficient help via the chat to set it up - look forward to our first customer orders with gifts!

Using app

32 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 10, 2025

Amazing support! We encountered a few issues with how a gift was being added to the cart and the support team were super helpful and quickly implemented fixes.

Using app

5 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 8, 2025

So far so good! Customer service exceptionally good and quick!

Store

Bianc

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

July 31, 2025

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 28, 2025

He buscado muchas aplicaciones para ofrecer regalos y recompensas a mis clientes y creo que encontrado la indicada, aparte la atención al cliente es de cinco. Muchas gracias.

Using app

4 days

Total reviews

4

Average rating

5.0

5 / 5 Share

July 17, 2025

Very easy to use and very supportive staff. Highly recommend!

Using app

About 4 years

Total reviews

5

Average rating

5.0