Gift Box • Free Gift Purchase
All reviews
I have been using Gift Box for the past 6 months, and I cannot express enough how impressed I am with both the app's functionality and the outstanding customer support provided. It's not every day that you come across an app that goes above and beyond to ensure user satisfaction. First and foremost, the app itself is a game-changer when it comes to offering free gifts in Shopify. It offers all the functionalities you may need and also works with different currencies. The user interface is intuitive, making it easy to navigate and explore a wide range of thoughtful and unique gift options. However, what truly sets this app apart is its customer support. I had a minor issue with a recent order, and the response I received from the support team was nothing short of exceptional. Their response time was incredibly fast, and they demonstrated a genuine commitment to resolving my concern promptly. The representative I interacted with was not only knowledgeable but also went the extra mile to ensure I was completely satisfied with the resolution. I wholeheartedly recommend this app to anyone looking for a hassle-free and delightful gift-giving experience. The combination of an intuitive interface and unparalleled customer support makes Gift Box a standout choice in the Shopify App Store. Kudos to the team behind this gem of an application!
Great app, works perfectly. Vey good costumer service.
Love this app! Excited to see my AOV increase dramatically. The service from the team was also amazing as they made custom changes just for me.
The best app ever to generate more sales especially when promoting an offer.
The front-end of this app looks great: it's responsive, easy for customers to use and understand, and definitely makes the free gifts really attractive. We first got this app to use over Black Friday, and I thought I had stress tested it enough leading up to the big sale, but on the day we wound up experiencing some inventory issues with the gifts. Because of the rush and chaos of the day, we didn't have a chance to reach out to customer support to look into this while it was relevant. Afterwards, once the developers were made aware of the issues, they went out of their way to look into what might have gone wrong and gave us very personalized, thoughtful service. Our first experience with the app was disappointing but I'm confident that their team will get to the bottom of it before we use it for another event. I'm very grateful for the support we received.
Hi there, Thank you for taking the time to share your feedback. We sincerely apologize for the issues you encountered with Gift Box. Our app was intended to seamlessly sync with the store’s inventory, and we are committed to identifying the root cause of the discrepancy you experienced. In addition, we have sent you a follow-up message. If you could spare a moment to respond to a few questions, it would greatly assist us in advancing our investigation 🙏 We appreciate you bringing this matter to our attention, and please rest assured that we will make every effort to address and resolve the issue to prevent its recurrence. Best regards, Digismoothie
In terms of display effectiveness, it's simply clear and compelling. My order gifts are showcased in a visually striking and tidy manner, significantly enhancing the overall customer experience. This is crucial for boosting my store's image and increasing customer satisfaction.I am delighted to have chosen your gift display app. It not only makes my store more attractive but also adds a touch of professionalism and efficiency to my business. I look forward to continuing to enjoy your outstanding product and service in the future.
Juan and Andres were amazing and helped me resolve any questions and concerns I had. I love this FREE GIFT feature easy to use and my customers love it.
Incredibly helpful service. Like walking into the store and speaking to the manager instantly. No mucking around.
This app increased my conversion rate dramatically and support was very fast to add a script to back end to make it work properly.
Amazing app! It was recommended to me and for good reason! Cannot wait to start making the best use of it especially during our upcoming Black Friday sales :) Also excellent customer service and super easy to set up!
This app is very easy to use, and works very well. Simplicity is the key. Also, the guys on the help desk go out of their way to resolve any issues. They quickly sorted out an issue where the free gifts were shown in a region where we didn't want them to be shown. I appreciated that a lot as it could have been a major headache for our customer care team. Thanks Melanie and co.
quickly resolved an issue, no fuss and no muss!
very good service from the support team, they explain everything very well and help you solve your doubts
Amazing support. Fast and available all the time. And the app is great as well.
Fantastic app and has even better customer support. I've set up my first gift and our sales exploded. CPA was dramatically better than before so we are now completely changing our strategy to include gifts more often.
It's one of the excellent apps for my store. It solved my problem with the gifting for my customers. I can easily add the conditions, choose, what I want to give to the customers, I can see the reporting stuff, etc. And all wrapped up in a simple and intuitive application that is easy to use. Thank you guys.
The app works very smoothly. Easy to set up. Customer response has been excellent so far & our AOV is up! The service from the team is also excellent. Really loving the experience.
The App does, what we need. Simple and reliable. There could be a few more customization options but that is more on the nice to have than need side of things. Digismoothie's Support is great! We had a little issue and they were super fast and super helpful.
We've just recently installed the Gift Box app on our Shopify store and we are extremely satisfied with the results! The app is extremely user-friendly and easy to set up, just a few simple clicks. And finally, we can offer free gifts for specific collections that are automatically added to the cart. Also support team is the best! They were answering very quickly, were very helpful.
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