All reviews

Rating Breakdown

  • 5
    91% (175 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (186)
Review RSS Feed Review RSS Feed

5 / 5 Share

April 11, 2023

Aloha, we had an issue with the free gift app and slide cart app, where the free gift wasn't being deleted when the primary product was. I contacted tech support and it was resolved the same day. Awesome guys! Mahalo,

Using app

2 months

Total reviews

13

Average rating

5.0

5 / 5 Share

April 4, 2023

Best "Add free item to cart" app ever, hands down. Can be used for many things - and technical support was instant. THANKS!

Using app

8 months

Total reviews

6

Average rating

4.3

5 / 5 Share

March 28, 2023

I was looking for app like this for so long. Everyting is so user friendly that it doesnt take you the whole day to set up 1 offer. Support was quickly and could answear all of my questions in a couple of minutes. 2 features i needed were not possible but i hope they do smth about it :)

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

March 23, 2023

Fantastic service. I really cannot recommend highly enough - I had some questions about further enhancing the colour palette for my website and Joan completed the works within the hour of my initial request. Thank you!

Using app

7 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 8, 2023

Very useful app for special offers (gifts in orders form a certain amount of spending) and excellent support team.

Store

Olly

Using app

5 months

Total reviews

6

Average rating

4.7

5 / 5 Share

March 3, 2023

I must admit that setting up the Gifts using Gift Box has been a wild ride. There were several issues that we had to address, but their Customer Service is nothing short of phenomenal! In the end we made it work and it looks great. My thanks go out to Rein and Lucia for their patience, time and knowledge invested into making this work.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 5, 2022

GiftBox is super easy to use, it offers a brilliant way to display tier-based free gifts to customers. This app can certainly boost the conversion rate and AOV! Moreover, the support team is extremely helpful in that they help customize the design and coding upon request. Much appreciated!

Using app

8 months

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 24, 2022

The app is robust and we love the ability to tailor the settings for our sales. In the rare chance you have issues, their customer and tech support are EXCELLENT and available 24/7.

Using app

About 2 years

Total reviews

4

Average rating

4.3

5 / 5 Share

May 24, 2023

I've tried them all and this one is the winner! This app easily allows my store to offer free gifts in a variety of offers. The support is very responsive and helpful, and they helped me to integrate the app with my style of drawer cart. I have already seen higher transactions by using this app to offer gift incentives! Update: There was a recent issue I needed help with and the support team took care of everything within 20 minutes - great service :)

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Nov. 3, 2022

The customer service answered immediately and helped with my exact question, did not try to funnel me to help articles. - thanks!

Using app

About 1 hour

Total reviews

7

Average rating

5.0

5 / 5 Share

Oct. 9, 2022

We encountered some issues with the free gift not triggering after we redesigned our website to include a quick add feature and a cart flyout instead of our traditional checkout. A member of the Digismoothie team was able to provide custom coded support and got it working within a day (and on a Saturday at that!). A very positive experience and we look forward to exploring other Digismoothie apps in the future. Well done!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 14, 2022

Simple set up and did exactly what we needed it to do - also there were a couple of things that we decided we needed to tweak and customer service were so quick and helpful in guiding us.

Using app

8 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 27, 2022

Llevamos varios meses utilizando la aplicación con éxito. Hace unos días al cambiar de tema, la app comenzó a tener algunos problemas pero les escribimos y nos ayudaron rápidamente. Gracias!

Using app

Almost 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 11, 2022

I had some trouble out of the gate getting the app to work with my theme, but the support team was able to make customizations specific for our site to get it to function.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 4, 2022

Great app and customer support. I can recommend it to everyone who wants to expand the store and offer something special to customers and viewers.

Using app

Over 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

June 24, 2022

Excellent app to drive AOV. Easy to use and the team respond very quickly to any query with easy to follow responses to your questions instead of sending you to an article to read.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 2, 2022

We recommend the Gift Box app, it's a great offering for our customers and easy to use. Their support team has always been very responsive and helpful any time we have reached out to them in the past. Highly recommended.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 11, 2022

There are only 3 apps that can create a campaign where you give a free gift with purchase. I tried 2 other apps but they both didn't work. Giftbox is the only app perfectly worked for my site. It was so easy to setup the campaign! I am so happy with this app and will use every time I run campaign.

Using app

7 days

Total reviews

5

Average rating

5.0

5 / 5 Share

March 14, 2022

Used this app after a cart app I used stopped their "Free Gift". Amazing customer support - had a layout issue; was actually a cache issue on my end. All that aside, Juan the customer service rep I spoke with was great to work with and very clear each step of the way!

Using app

About 2 hours

Total reviews

8

Average rating

5.0

5 / 5 Share

March 3, 2022

Great App really, this can boost the Conversion crazily! Needed some changes in the code and the support was quick to help too! Definitely recommended. :)

Using app

2 days

Total reviews

5

Average rating

5.0