All reviews

Rating Breakdown

  • 5
    91% (175 ratings)
  • 4
    4% (7 ratings)
  • 3
    1% (2 ratings)
  • 2
    2% (4 ratings)
  • 1
    2% (3 ratings)

Reviews with Text

  • 97% (186)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2022

We have used this app for a few months now. It has given us an extra $50k in sales since implementation on our site. Their customer service is very responsive and as good as it gets and the team is always eager to help. Juan was on their Chat service with me for 90 mins while we made some changes and everything was done very professionally. Great app, great company.

Using app

5 months

Total reviews

5

Average rating

3.4

5 / 5 Share

Jan. 3, 2022

I definitely recommend the Gift Box app. The support team went above and beyond to help us with any questions or issues we had. Everything is working perfectly and was very easy to setup. Best "free item" app on Shopify.

Using app

5 days

Total reviews

4

Average rating

4.0

5 / 5 Share

Nov. 12, 2021

I have been using this app for about six months and I love it. Very simple to set up and use, lots of variations for discounts and free gifts, and when I recently had a small glitch the tech team reached out to me to investigate and fix the issue right away. I am very happy with this app and their level of customer service!

Using app

6 months

Total reviews

2

Average rating

4.5

5 / 5 Share

Nov. 1, 2021

Great app and even better customer service! We needed the widget size and placement customized for both mobile and desktop views and this was changed and implemented onto our site in less than 30 minutes from our initial outreach. Great team and product

Using app

About 1 month

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 26, 2021

We used this app to provide a buy 2 X item, get 1 Y item free. It worked perfectly. The best thing about this app is the support. My emails were answered extremely quickly and issues were resolved within minutes. Would highly, highly recommend!

Using app

About 2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

We are using this app for 3 stores and there is nothing else like it in the marketplace. It performs so well and the staff who support the app are next level. I've used hundreds of apps over the years and I can tell this team is ready and committed to support their customers succeed in ecommerce.

Store

CHIQUEL

Using app

29 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 7, 2021

Excellent - does exactly what we need it to, and it adds real value to our site. The monthly cost versus the conversions we're seeing from offering free gifts is very pleasing.

Using app

28 days

Total reviews

5

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

Amazing customer service. So quick and helpful, no problem or request was an issue. Very happy that we have found this app!

Using app

2 days

Total reviews

5

Average rating

4.4

5 / 5 Share

Aug. 30, 2021

Amazing app that lets my customers feel valued as a customer. Super easy to use and can have multiple offers going at once. The team is also amazing and super helpful. 100000/10

Using app

About 1 month

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 4, 2021

This app was extremely reliable for two GWP promotions we have run. Easy to use and the support is fantastic.

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

June 28, 2021

Was having trouble getting the app to go live on my store. After starting a chat Christian was very helpful and fast! thanks christian!

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

May 3, 2021

This app has been awesome, in addition we wanted / NEEDED some custom CSS and they had it styled and finished in less than a day! DOWNLOAD APP NOW!

Using app

1 day

Total reviews

6

Average rating

5.0

5 / 5 Share

April 22, 2021

We just added Gift Box to our store and their customer service was amazing! We're excited to see how the app performs. A big thanks to the support team.

Using app

About 3 hours

Total reviews

7

Average rating

5.0

5 / 5 Share

April 19, 2021

Such a great app and fantastic customer support! Not only did the team proactively reach out to see if there's anything they can help with, but when I asked for help I got a response to my issue immediately and was able to resolve it. I really enjoy using this app. Simple and easy to use - I have already seen an increase in my sales due to being able to offer an incentive (free gift). Highly recommend it!

Using app

4 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 25, 2021

L'application fait ce que j'attendais, elle est au top. Concernant le service client de l'application, il est extrêmement réactif et arrangeant. Je recommande.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

March 11, 2021

Amazing tool and customer service. The tool is highly customizable, and the team was able to help me retrofit their widgets with my art direction seamlessly and fast! I've already seen an uptick in basket size :)

Using app

6 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 8, 2021

This is the most turnkey revenue generator I have ever used - we generated well over the monthly cost within the first few days of using the App. It integrated perfectly with our fairly custom store, with no coding whatsoever - it is fast, clean, simple to use, has a great preview mode, and truly increased sales over traditional discount codes immediately. Great job!

Store

Eir NYC

Using app

13 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 1, 2021

I spend 2 weeks trying to figure out how to solve the "Give a gift when ordering over X amount" design on my store. I WISH someone pointed this app out to me before, because it is everything I was looking for. I been a graphic designer for 15 years, so (for good and bad) every little detail is very important to me. Right at install, the app didn't align perfectly with another app I already had installed, but when I reached out to Customer Support they immediately changed everything down to the millimeter of what I wanted. Besides that, the app truly does everything it says. And its supereasy to use, I had my first offer up within 5 minutes after install. 5/5, easily!

Using app

About 3 hours

Total reviews

5

Average rating

5.0

5 / 5 Share

Feb. 28, 2021

Loved the app! Very simple interface and user experience. The Support team was very helpful in tweaking the app to my websites needs and appearance and I can already see some growth in the average cart value. Would love to see Loyalty Points as a gift option, but as is I can really recommend this app!

Using app

7 days

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

We had many similar apps but truly this app is the best. What impressed us more is the support. As you can imagine sometimes due to changes made to your theme errors may arise. Their support was absolutely amazing in getting back to us and finding out the error and fixing it.

Store

BULLDOG

Using app

About 2 months

Total reviews

8

Average rating

5.0