All reviews

Rating Breakdown

  • 5
    94% (17 ratings)
  • 4
    6% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

Oct. 4, 2024

Service client très réactif. J’ai pu utiliser l’Api sans problème avec leur aide. Je recommande vivement

Store

Belvans

Using app

--

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 2, 2024

I’ve had a great experience using Gift Card Factory ! The app is easy to navigate, and it offers a wide variety of gift card options. What really stood out for me was the excellent customer service. The team listens carefully to any concerns, and goes above and beyond to resolve issues quickly. Highly recommend for anyone looking for a hassle-free gift card experience!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 6, 2024

Fantastic easy refunds/returns app that makes generating gift cards/credit notes simple and fast. Heaps of other great features including email campaigns and more. Plus just fantastic support, the Gift Card Factory team have been so helpful answering our questions and helping us with features.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 13, 2024

App works great, Used to generate 800 unique gift card codes at once and export into an excel sheet.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 7, 2023

Mat, was very quick to help me with an issue. it was resolved faster than expected. Gift Card Factory is really helpful, and a great addition to the customer experience.

Store

Crew

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

May 14, 2023

The team at Gift Card Factory have been extremely helpful in expanding and enhancing upon the standard Gift Card solution that is offered by Shopify. Customer feedback has been overwhelmingly positive and they are very excited about being able to send directly to and schedule their gift cards for a later date. Highly recommend this app if you're looking to enhance the gift card experience for your customers.

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 8, 2023

Overall, the Gift Card Factory app is an excellent tool. The app is user-friendly, customisable, and offers various features that make it easy to manage gift card sales and bulk imports.

Using app

15 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 24, 2023

We are using this app to offer our customers to have the ability to send gift cards on scheduled dates to friends and family. We have loved it so far and have had great feedback from our customers. The setup was super quick and easy!

Using app

About 1 year

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 15, 2023

This is a really nice product. We do quite a few gift cards a month and the ability to bulk import them so easily is amazing. Truly a time saver worth the cost. Support is also really great. Anytime I have had a question they are great to respond.

Using app

Over 1 year

Total reviews

10

Average rating

4.6

5 / 5 Share

Nov. 28, 2022

This app is priceless. It's saved 100's of hours of code creation and editing. Mat on the support team went above and beyond for us to run a special promotion. His fast work and strong communication came in clutch when we needed a solution.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 10, 2022

This app is great! I used it for all store migrations and I was very suprised about how quickly the team got back to me when I urgently needed to increase the limit. It's very simple and easy to use and we got to keep our customer codes from the old website. Highly recommend. Thanks team!

Using app

14 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Sept. 1, 2022

Great support. I had an issue with my email address matching a bunch of my test accounts with the same email and they deployed an update for my specific issue right away.

Using app

About 1 hour

Total reviews

10

Average rating

5.0

5 / 5 Share

Aug. 15, 2022

Highly recommend this app to anyone looking to use gift cards as a marketing tool! I tried multiple gift card apps but this is the only one that meets all my needs while still being affordable! Besides, Mat and his team provide amazing support for this app- patient and super responsive!

Using app

About 2 months

Total reviews

2

Average rating

3.0

5 / 5 Share

March 10, 2022

The dev team for this app has been extremely helpful on several occasions for us! Great service. This app itself is sweet and simple! It let us create gift cards in bulk.

Using app

5 months

Total reviews

11

Average rating

5.0

4 / 5 Share

Dec. 21, 2021

The support on this app has been tremendous which is a major thing for us. We always need support and our third party developers are always too slow to respond but also sometimes it's not a dev ask just a basic function question and GCF's support team is so quick to reply and so helpful! We sent out a bulk amount of cards and I was generally pleased with how the email came in. I gave four stars only because I would like to customize the email within the app, more. The only way to do it is with html/css and I am not skilled enough to update an email with html/css. Otherwise, I am very pleased with the entire process! So easy to use and works right away. A great option to send bulk gift cards to customers with unique numbers.

Using app

About 1 month

Total reviews

4

Average rating

4.8

5 / 5 Share

Dec. 9, 2021

Fantastische app! Makkelijk te gebruiken om in grote aantallen giftcard naar verschillende email adressen te versturen. Zelf met verschillende waardes en een verloop datum. Ook denkt Mateusz graag mee en reageert die snel!

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 23, 2021

Die App ist großartig. Wir mussten große Mengen GS-Codes aus unserem alten System in Shopify importieren. Die App hat fehlerfrei funktioniert. Die Handhabung ist ebenfalls einfach. Der Support von Mat war vorbildlich. Rückmeldung innerhalb von 5 Minuten! Fragen und Probleme wurden umgehend geklärt. Aus meiner Sicht ist diese App für den Import von Codes alternativlos.

Using app

5 days

Total reviews

17

Average rating

5.0

5 / 5 Share

Oct. 1, 2021

Absolutely fantastic! I have no idea how I'm the first to review, but this app did exactly what it said. If you need to bulk upload existing gift card codes, this app finally does it. It's such a simple tool. We were migrating to Shopify and needed to bulk upload a bunch of gift card codes (500 is the limit for free). It took 10 minutes to format and upload. Done. I also emailed the developer with a few questions prior to downloading the app and they responded in less than 30 minutes. Great work! Hope more people start to use this.

Using app

About 2 hours

Total reviews

2

Average rating

5.0