All reviews

Rating Breakdown

  • 5
    96% (134 ratings)
  • 4
    2% (3 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
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5 / 5 Share

March 20, 2024

Very nice design of both emails and layout on the website. The developers offered adapting the design to our store theme.

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 16, 2024

Gift Card Hero was just what I needed for my Bridal, Graduate and Baby Registries. I had been reloading gift cards in my Quick Books POS and it worked perfectly for what I needed. When I took advantage of the Shopify/Quick Books bundle I needed to be able to do the same thing. Shopify hooked me up with Gift Card Hero and the rest, as they say, is history. The team that supports this app is amazing. They went overboard when I made a request for a particular feature. My contact person for this request was Arthur T. He kept me informed as the team worked on my request. When the feature was added, he sent me great instructions as to how I was to proceed. He has followed up with me to make sure everything is working properly. It is great to know that Arthur T and his team are interested and dedicated to good customer service.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 14, 2024

Great app. I had fun designing gift cards to match our vibe. Awesome customer service getting the app set up and ready to go. Thanks! Highly recommend!

Using app

22 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 12, 2024

We had been looking for an app that would streamline our Gift Card offer and we have found it with this app. Gift Card Hero exceeds our initial expectation. Installation was easy and without any issues and when we did need a bit of help with one aspect of issuing cards, Arthur was extremely helpful and responded in very quick time. 100% happy!

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

March 10, 2024

Klasse Support. Mir gefällt vor allem die einfache Bedienung der App über Shopify. Man kann ganz einfach alles einstellen, wie z.B. Mailvorlagen, Gutscheindesign, usw. Der Support hilft einem auch bei individuellen Wünschen mit einer schnellen Reaktionszeit.

Using app

19 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 26, 2024

This app is simple and easy to install and operate! And the agent is so kind!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 20, 2024

The service and options are incredible... I own a Carwash which has a different loyalty system than most companies. I use the gift card as a Pre-paid washcard and it works really well. It was one of the only options I had to implement this type of card. So I'm really happy how it turned out.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 4, 2024

We use the app successfully in our online store at www.ellas-kinderboutique.ch. The app developer supported us in setting up the app. The communication was very fast and committed. We recommend this app. It is simply brilliant!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 23, 2024

Brilliant app and the support is second to none

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 9, 2024

We love the app. It was easy to install and set up and wow does it preform! Best of all, the team is super responsive and friendly whenever we needed customization or help. Thankful for this app and the team behind it.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2024

I am a fan of this app; it has everything we were looking for. It is working great so far on our website. We were able to work with support to integrate this seamlessly. I would like to thank Arthur T for all his work despite the time difference, everything that was asked was done efficiently and spot on. He was kind, patient and detail oriented. Thank you!

Using app

8 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 1, 2024

Very good app, and excellent support! App was good out of the box, but needed some tweaks for our mini cart and some styling updates. We were going to do the latter, but their support fixed all of it. Great work

Using app

12 days

Total reviews

3

Average rating

3.7

5 / 5 Share

Dec. 29, 2023

J'ai regardé tranquillement de nombreuses applications. De voir le résultat sur d'autres sites m'a conquis: une belle animation, super-efficace et fluide. Et de voir le résultat sur le mien m'a subjugué. Customisé sur mesure grace à la réactivité et la patience d'Arthur. Pas de coût caché, pour le moment en tout cas. La possibilité d'envoyer une version physique. Et la possibilité d'envoyer des cartes cadeaux en masse à vos clients. Ou une belle manière de donner un avoir. TOP. Vraiment top J'ai regardé tranquillement de nombreuses applications. De voir le résultat sur d'autres sites m'a conquis: une belle animation, super-efficace et fluide. Et de voir le résultat sur le mien m'a subjugué. Customisé sur mesure grace à la réactivité et la patience d'Arthur. Pas de coût caché, pour le moment en tout cas. La possibilité d'envoyer une version physique. Et la possibilité d'envoyer des cartes cadeaux en masse à vos clients. Ou une belle manière de donner un avoir. TOP. Vraiment top I quietly looked at many apps. Seeing the result on other sites won me over: beautiful animation, super-efficient and fluid. And seeing the result on mine captivated me. Perfectly customized. Thanks to Arthur's responsiveness, and patience. No hidden costs, for the moment anyway. The ability to send a physical version. And the ability to send mass gift cards to your customers. Or a great way to give a credit. Really great.

Using app

17 days

Total reviews

6

Average rating

4.8

5 / 5 Share

Dec. 27, 2023

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 26, 2023

App fatta molto bene. Il supporto è eccezionale.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

July 25, 2024

Absolutely love this app! Gift Card Hero is a perfect solution to my physical in-store gift card needs. It’s great all around and I highly recommend it! Also, a useful tip: if you’re transitioning to Shopify from another system (welcome and congratulations!), there’s a clever workaround to use this app and bring over all your hundreds of valuable unused plastic gift cards. ;) This app has truly been a game-changer for our business.

Using app

7 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 20, 2023

Easy to use app with a lot of great features. we needed offline and online gift card and that extension solves all the issues we had before with the "normal" gift cards from shopify. support is also very fast, friendly and helpful.

Using app

29 days

Total reviews

6

Average rating

3.7

5 / 5 Share

Dec. 19, 2023

So impressed with this app! I highly recommend. I have tried a number of gift card apps, but came up against issues with all of them. Arthur was incredibly quick and helpful at getting us all set up. No issues at all.

Using app

20 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2023

Their support team is very helpful and responsive. The default template coupled the scheduling of the delivery of the gift card with the addition of a recipient and a recipient's email address. I asked to have the calendar option removed - just have the recipient, the message, and the recipient's email.

Using app

9 days

Total reviews

11

Average rating

4.5

5 / 5 Share

Dec. 13, 2023

Customer support is phenomenal. Arthur helped out in every way possible with what we needed and it was done very quickly. If you're looking to offer your customers gift cards, we cannot recommend this app enough. We trialled 4-5 apps and this one is the better hands down.

Using app

8 days

Total reviews

4

Average rating

5.0