PRAYING RABBIT review for Rise Gift Cards & Store Credit
July 14, 2023
The app is very expensive for what it is. I've had the app installed for a few months now and have not received any increase in revenue or customer retention. In fact, the majority of customers choose not to sign up for a loyalty card and prefer to proceed straight to checkout. Plus, they advertise their RISE.AI logo in all of the automated emails to customers. It doesn't make sense to have another companies logo on your website for free if you are paying for their service.
Hi there, I'm Itay, Head of the Support team at Rise.ai. Rise is designed to help brands build long-term customer engagement through a variety of store credit–based tools — including cashback, rewards, refunds, compensation, gift cards, and more. Of course, results can vary depending on how these tools are set up and promoted to customers. We’re always happy to review a merchant’s setup and suggest optimizations to help get the most out of the platform. Regarding the branding — which I’ve personally discussed and assisted you with — Rise.ai’s branding can be fully removed on various plans, and we offer customization options for emails and other customer touchpoints to align with your brand’s look and feel. We’d love to reconnect and help you tailor the program to better support your goals. Wishing you continued success with your store!
Rise.ai Shopify App Listing Page for Store Credit Solutions