Rise Gift Cards & Store Credit
Store Credit Wallet for Cashback, Loyalty, Rewards & Refunds
Rating
4.7
feedback
737
chart
#2,254
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
8%
-
Less than a month
30%
-
Less than a year
40%
-
More than a year
19%
Reviews Summary
The reviews for this Shopify app are overwhelmingly positive, highlighting the exceptional customer support provided by the team members, especially Eddie, John, and Emilie. Users appreciate the quick resolution of technical issues, the efficiency in addressing concerns, and the helpful guidance offered by the support team. The app itself is praised for its user-friendly interface, seamless integration with Shopify, and a wide range of features that help boost conversions and enhance customer experience. However, there are a few negative reviews mentioning issues with hidden fees, difficulties in canceling subscriptions, and high charges based on platform sales.
Highlights
Review RSS Feed
All reviews
May 5, 2026
new v2 upgrade is'nt user friendly at all. Cant resend credit code via email if customer didnt receive the initial email code. So have to screenshot their wallet and send them that. It looks so unprofessional.
April 30, 2026
Eddie at Rise is the BEST. He is very responsive and helpful. He was able to resolve my issue quickly! Thanks, Eddie!
April 14, 2026
At first glance, a very promising and easy-to-maneuver platform. But what impressed me most was the onboarding experience. Emilie and her team are truly first-class professional, efficient, and deeply respectful of both my time and my team’s. In an age where much of the world feels increasingly dehumanized, this team understands how to bring a human touch to an unbelievably powerful tool and they’ve built it exceptionally well.
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