Rise Gift Cards & Store Credit for Shopify

Rise Gift Cards & Store Credit

Store Credit Wallet for Giftcards, Cashback, Loyalty & Rewards
Developer
Rise.ai
Rating
4.7
Feedback
756
Reviews
Chart
#886
Shopify
Reviews over time
New reviews per month across the app's lifetime.
App ranking
Overall position in the Shopify App Store.
Reviews summary

The reviews for the Shopify App are mixed, with both positive and negative feedback from users. Positive aspects highlighted include excellent customer support, quick responses to issues, and smooth functionality of the app. Users appreciated the helpfulness of support team members like Eddie, Juna, and Emilie in resolving technical issues and providing guidance. The app was praised for its features related to gift cards and store credit solutions, as well as its seamless integration with Shopify. On the other hand, negative feedback focused on issues with integration and functionality, such as customers not being able to redeem vouchers and gift vouchers not being sent out, leading to extra work for merchants. Some users also mentioned concerns about high charges and difficulties in canceling accounts.

Time spent using app
How long merchants keep the app installed.
Less than an hour 2%
Less than a day 7%
Less than a month 29%
Less than a year 37%
More than a year 19%
All reviews
5 / 5 Share
Sept. 14, 2026

Store Using app Total reviews Average rating
MeUndies Almost 3 years 3 5.0
1 / 5 Share
Aug. 26, 2026

Anyone else noticed the integration and functionality have fallen off a cliff over the past three months? Customers cannot redeem vouchers with our store anymore and gift vouchers are not being sent out. Making more work for us than ever before. We will have to find another app that works or go back to the Shopify default.

Store Using app Total reviews Average rating
Nutbourne Vineyards 9 months 1 1.0
Developer Reply

Hi there, I'm following up here as the lead of the Support team. I've reviewed your case thoroughly and noticed that the specific details of what you are experiencing were not shared just yet, so our 24/7 Support team hasn't been able to properly investigate and resolve this for you. It would be greatly appreciated if you could respond to my direct email, as the whole team and I are committed to finding a solution as quickly as possible and ensuring your platform is optimized (we will also be happy to upgrade you to our newest version). Kind regards, Itay

5 / 5 Share
Aug. 24, 2026

Great app! And whenever I need help with something, I always get a quick and great response.

Store Using app Total reviews Average rating
DAX Eyewear About 1 month 9 5.0
5 / 5 Share
July 10, 2026

Store Using app Total reviews Average rating
Jonas' Vegan Kitchen 15 days 1 5.0
5 / 5 Share
July 8, 2026

Store Using app Total reviews Average rating
Little Chonk 6 days 2 5.0

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