Rise.ai: Gift Cards & Loyalty
Rise.ai Shopify App Listing Page for Store Credit Solutions
Rating
4.8
feedback
1,115
chart
#2,017
All reviews
Rating Breakdown
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April 3, 2025
Rise.ai has been a game-changer for us! The app itself is incredibly powerful, but what really sets it apart is the outstanding support. Our account manager, Gabi, is fantastic – always quick to respond and full of helpful ideas. Whether it’s a quick question or a deeper strategy session, she takes the time to understand our needs and offer thoughtful, detailed guidance. I’d highly recommend Rise.ai to anyone looking to streamline their gift card or loyalty credit offering. The possibilities with this app are genuinely endless!
April 4, 2025
This app works fantastic, after testing many other apps for loyalty and cashback I have to say that this is such a wonderful app and the support is amazing, thank you!
Hi, I'm Itay, Head of Support at Rise.ai. We were surprised to see your review, as Emilie from our team had worked closely with you to troubleshoot and resolve the issue shortly after you've reached out. We appreciate the opportunity to assist you and are glad we could find a solution. Your feedback is important to us, and we would love to assist if any other questions come up.
April 2, 2025
Emilie was very clear and helpful when helping me set up rise.ai. Highly recommend working with her
Feb. 27, 2025
Junalou was very helpful. Very fast, friendly and knowlegable. Thank you if posted, only post business name not my name. thank you
Feb. 27, 2025
We've been using rise.ai for digital gift cards, and it works seamlessly! The setup was easy, and our customers love the convenience. We're excited to try their reward program next to boost customer engagement. Their support team is always very helpful and quick to assist. We highly recommend it!
Feb. 18, 2025
They have a wonderful support team and it is a very straight forward system.
Jan. 16, 2025
Eddie helped me get the rewards page running in less than 24 hours! My questions were answered every step of the way!
Jan. 3, 2025
Eddie provided exceptional support for our Shopify app! He was knowledgeable, responsive, and went the extra mile to ensure all our questions were answered and issues resolved promptly. His expertise and attention to detail made the entire process smooth and efficient. We truly appreciate his assistance and highly recommend him to anyone needing help with the app. Thank you, Eddie!
Dec. 27, 2024
We've been a fan of Rise. The customer service is responsive, the platform is easy to configure, and the integrations are good. I'd say our move to Rise from Smile has been good. It is more clear than Rewards points for our customers, and a unified tool for gift cards, store credit, and rewards is nice. And it's more cost-effective, which matters a lot to us.
Dec. 18, 2024
Phenomenal support from Eddie today. He was easy to understand and solved my problem within minutes. Thank you!
Feb. 13, 2025
I installed this app a couple of days ago, and it is excellent as we have been looking for a way to manage store credit and loyalty all in one place while utilizing Shopify's legacy account creation. The service level of assisting with the setup has been fantastic. Thank you, Junalou (Customer Rep), for your excellent customer service:). UPDATE: we have been using this app for about six weeks, which is fantastic. Yesterday, we upgraded to Pro to get the One-Click Apply button, and I had an issue trying to get it to work. John(Customer Rep) not only got it to work but recommended a better way to execute it. He is a Rock Star. The Customer Service here is top-notch! Another day and another excellent customer service interaction. This time it was Eddie. This team is awesome:)
Dec. 13, 2024
First and Foremost - GREAT Customer Support - Real Person with REAL knowledge offering REAL help - NOT just another AI bot. Trust Me - In this Business - It Matters Most And if that is not enough - THIS AP is SOLID - Well Designed and Easy to understand and use - Thank you to the many people at Rise.AI that must have spent hundreds of thousands of hours creating, debugging and maintaining
Nov. 1, 2024
We've been using the Rise AI loyalty app for over a year now, and I couldn’t be happier with the results! We recently revamped our employee loyalty program, and switching to Rise AI has truly been a game-changer. The bulk upload feature is fantastic. Plus, Itay has been incredibly supportive throughout the entire process Thanks to Rise Ai, our loyalty program is now more effective and engaging than ever. Highly recommend it to anyone looking to enhance their employee recognition initiatives! Thank you, Rise Ai!
Oct. 22, 2024
Super application, très intuitif, bon parcours clients le support est très réactif et parle français Je recommande
Oct. 9, 2024
I've been using Rise with clients and now for my own business for years. We operate a Brick & Mortar retail store and issue out store credit at a high volume both online and in-store. We use pretty much every major feature this tool offers. Today I had a technical issue with our site and Eddie solved all of the issues in a quick and professional manner. He's GREAT! Rise allows us to automate a significant amount of tasks that I'm not sure Rise couldn't have predicted when they designed the tool. For example, our store hosts hundreds of event attendees per week and we now are using Rise to automate the overwhelming majority of our prizing / store credit offerings. It's amazing.
Oct. 3, 2024
John was absolutely great , very helpful got full assistance , issue resolved fast absolute top man overall so far absolute love the software and we can't wait to work with it CEO BRUMMY DEALS